Why a Collaborative Mindset Is Critical for Digital Transformation

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Why a Collaborative Mindset Is Critical for Digital Transformation

Article
Posted January 17, 2018 in Business Technology & Digital Transformation Strategies Cutter Business Technology Journal




In this issue:

David Coleman discusses three areas affected by digital transformation: customer experience, operational processes, and business models. Successfully trans­forming each area depends on a collaborative mindset. Coleman defines this mindset and shows how alignment of purpose and commitment to the task go hand in hand with collaboration. He illustrates the importance of a collaborative mindset in transforming processes that touch customers, internal processes, and the overall business model.