Years ago, I started noticing people doing the wrong things at work. I first saw this while working in a computer lab. We worked with the leading edge computer hardware, software, and peripherals -- the best toys available. The problem was that people were looking for problems so they could buy the solutions. These people were wonderful problem solvers and spent their time doing that. They were comfortable solving problems rather than defining them; doing versus thinking. The trouble was, they often solved the wrong problems.