Working Outside Your Box
Here is a management technique I've found useful when evaluating the performance of my employees. I've found it especially useful when working with employees who think they are performing well, but in reality are failing to attend to their core set of responsibilities. It is based on the following ideas:
Each of us has a set of specific job responsibilities (our "box").
Most of us, especially those who want to move ahead, take on additional work ("outside the box").