Greg Smith

Business Technology & Digital Transformation Strategies

Greg Smith is a Cutter Consortium Fellow. He is also Partner at Arthur D. Little (ADL), co-founder and co-leader of ADL's Digital Problem Solving practice based in London and New York, and leader within ADL’s global Technology & Innovation Management practice. Mr. Smith's work specializes in the application of disruptive information technologies to solve intractable business problems in major enterprises, which one recent client described as “bringing a slice of Silicon Valley into the corporate.” Over the past three years, he has been focusing on bringing patterns that are well known and accepted in FANG (Facebook, Amazon, Netflix, and Google) companies into major enterprises to positively disrupt their digital transformation initiatives. This includes addressing the human/cultural side of digital problem solving. Mr. Smith will distill the determining factors in who wins — and who loses — in digital transformation in his Keynote at Cutter Summit 2020.

During the last decade, Mr. Smith has alternated between strategic advisory and consultancy roles (ADL, Capgemini, and Atos Consulting) and hands-on technology leadership as CIO of a major, private equity–owned logistics company going through a merger in record time. This latter role allowed him to discover the joys of applying Agile principles to wholesale business transformation along with the need to be able to explain the explicit value contribution of IT, as technology funding was provided from the owners' private capital. Mr. Smith holds a bachelor of science degree in biological sciences and finds that after 30 years of dormancy within his professional life, the underlying concepts of biology are becoming increasingly valuable at unlocking business problems and articulating solutions — especially where reductive, engineering-based approaches need to be replaced with whole-system, evolutionary thinking. He can be reached at