Jim Love is a Senior Consultant with Cutter Consortium’s Business Technology & Digital Transformation Strategies practice. He is currently working as the CIO of IT World Canada and teaches in the master’s program at the University of Waterloo’s Centre for Business Entrepreneurship in Technology. Mr. Love was a founding partner at Performance Advantage, a strategic IT and business consulting boutique focused on outsourcing for the mobile, social, "IT as a service" world. With more than 35 years in business and technology, he has served clients ranging from multinational firms to entrepreneurial startups. Prior to founding Performance Advantage, Mr. Love was a global VP with DMR Group (now Fujitsu Consulting) and a Principal at Ernst & Young. In recognition of his contribution to the profession of management consulting, he was appointed Fellow of the Institute of Certified Management Consultants (FCMC). Mr. Love publishes a monthly blog called Change the Game. He can be reached at firstname.lastname@example.org.