12 | 2020

This issue of CBTJ explores how enabling successful digital transformations through data and digital architectures can facilitate the enablement of the value streams and customer journeys companies build to stay in touch with changing client expectations and user experiences, all while building out the organization’s digital backbone.

Digital transformations aren’t games of chance, but they do require big and bold commitments in the midst of uncertainty to reinvent the business rather than just improve it incrementally.

Gustav Toppenberg
Guest Editor