September 2001 Cutter Benchmark Review

9 | 2001

	Want Happy Customers? Make Your Employees Happy — Opening Statement
	Moving Forward in 2020: Technology Investment in ML, AI, and Big Data
	The Cutter Edge: Softer Side of Remote Work, Lizards & COVID 19, Distributed Team Virtual Training
	Navigating COVID-19 with Proactive Risk Management
	Some Tools in the Toolbox: RPA, IPA, and COVID-19
	An Open Blockchain Architecture to Monitor and Manage COVID-19 Patients