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  • Cloud Computing: A CIO's Perspective

    July 2011

    CIO Says: Free At Last!

    "Finally, I can get out from under the tedium and challenges of IT operations and simply harness cloud computing to meet my organization's computing needs."

    CIO Says: There's No Free Lunch

    "Cloud computing is more complex than the marketplace acknowledges. Before I do anything with third-party cloud services, I'd better do my homework."

    In this issue:
    • Cloud Computing: A CIO's Perspective
    • Managing Through the Hype of Cloud Computing
    • How the Cloud Impacts IT Governance
    • Enterprise Architecture for the Cloud
    • Operational Excellence, the CIO, and Cloud Computing
    • Security and Privacy Considerations of Public Cloud Computing
  • Open Innovation: A Returning, Insightful Look

    July 2011

    In an effort to benchmark progress (or lack thereof) in the areas of open innovation (and crowdsourcing) beyond some early anecdotes and cases, we have brought back the team that first discussed this phenomenon back in a 2007 issue of CBR (Vol. 7, No. 12). While the topic of open innovation first burst onto the scene in the earlier part of the 2000s, it only began to gather momentum toward the end of the decade with the addition of the crowdsourcing concept. Given the staying power of the open innovation trend, we thought it would be useful to revisit this topic with a new survey for CBR.

    In this issue:
    • Open Innovation: A Returning, Insightful Look
    • Moving (Slowly) Toward Openness
    • Open Innovation: The Power of Many
    • Open Innovation: An Established Trend, with Some More Room to Grow
    • Open Innovation 2011 Survey Data
  • IT + Crowds: Wisdom or Madness?

    June 2011

    The Crowd Is a Great Partner

    Crowds -- whether employees, customers, or the anonymous global community -- represent a flexible and powerful resource for firms seeking to accomplish tasks, process information more efficiently, or accelerate product, service, and process innovation.

    In this issue:
    • IT + Crowds: Wisdom or Madness?
    • Managing Crowdsourcing Assignments
    • Crowdsourcing Knowledge
    • Essential Technologies and Organizational Practices for Effective Crowdsourcing
    • Maximizing the Improv in Product, Service, or Process Improvement: When the Crowd Is Both Developer and User
    • Count Me In: Citizen Crowdsourcing Is Creating a New Data Dialogue with the US Government
  • IT Budget Challenge 2011: Keep Your Seatbelts Fastened, It's Going to Be Another Bumpy Ride

    June 2011

    We're in the midst of another tough economic year. That's clear across the board for anyone who doesn't have his or her head in the sand, or in the clouds. Pick your metaphor here, but in either case it's a reality that almost all IT professionals and business managers are battling a continued tough slog through rough fiscal terrain. This issue of Cutter Benchmark Review is thus an especially important one in its relevance to the very real challenges that we all face these days.

    In this issue:
    • IT Budget Challenge 2011: Keep Your Seatbelts Fastened, It's Going to Be Another Bumpy Ride — Opening Statement
    • People, Processes, and Products: New Challenges Heading Toward IT
    • The More Things Change (Again)
    • The 2011 IT Budget Overview: Looking Back, Moving Forward
    • IT Budgeting 2011 Survey Data
  • Tablets in the Enterprise: Entering the Post-PC Era? Possibly ...

    May 2011

    Our goal with this issue is to provide some benchmarking data on the state of the adoption and use of post-PC devices in an attempt to understand whether they have become pervasive and how organizations are approaching their integration in the firm's overall infrastructure. If you need ammunition to spur your action into better action when it comes to a tablet strategy, you can find it here — we have done our job!

    In this issue:
    • Tablets in the Enterprise: Entering the Post-PC Era? Possibly ...
    • The Tablet: A Solution in Search of a Problem
    • A Storm Is Coming In
    • Tablet Excitement Is Here, Uses Still Emerging
    • Tablets in the Enterprise Survey Data

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