Business Technology & Digital Transformation Strategies

You are here

Technology Strategy & Implementation Insights

Boost business success via insights on emerging trends in digital transformation and IT strategy; practical frameworks you can apply; and guidance from the world’s experts in leadership, IaaS, investment prioritization, operational excellence, sustainable innovation, change management, enterprise agility, and applying emerging technologies.

Learn More »

Executive Update

The Data Value Map: Data’s Discursive Template

by Tadhg Nagle, by David Sammon

In this Executive Update, we present the Data Value Map (DVM), a discursive template that facilitates the development of a shared understanding around data. The template helps enable open conver­sations and a co-construction of understanding between the parties involved, which can promote a value-driven approach to data projects.

Paul Harmon

On the Road: The Future of the Automobile

by Paul Harmon

If electric cars and trucks are the vehicles of the future, then that already suggests a massive change in the industrial infrastructure — new modes of manufacturing, new modes of refueling and repair, and, perhaps, new roads. Given the key role of autos in society, such a transition will be a major story. However, it is really only a small part of the changes facing the automobile industry.

Business Technology & Digital Transformation Strategies

3 Recommendations for Designing Cognitive Computing Systems

by Kevin Desouza, by Lena Waizenegger, by Gregory Dawson

Designing cognitive computing systems (CCSs) requires a strong case for the investment into those systems. Organizations must not only be able to justify the initial investment into developing a CCS, but also think through the investments that will be needed to ensure it can be refined and enhanced over time.

Customer experience

The (Digital) Transformation of Customer Experience

by David Coleman

This Advisor describes three areas of customer experience that are affected by digital transformation: customer understanding, top-line growth, and customer touchpoints.

Philip OReilly

Blockchain: Where Are We Now? Where Are We Headed? — Opening Statement

by Philip OReilly

We hope the articles in this issue provide you with new perspectives on blockchain’s potential as a game-changing technology now and in the future.


Toward Ecosystems: How Blockchain Disrupts the Business Model

by Karolina Marzantowicz, by Maciej Jedrzejczyk

2018 is a defining year for the commercial adoption of blockchain. Initiatives in various industries have reached a maturity threshold, marked by a transition of focus from experimental proof of concept projects toward production use.

Paul Harmon

What's the Big Picture in AI?

by Paul Harmon

With all the focus on “exciting” AI applications, it’s sometimes hard to get a broader overview of how the market is actually developing.


Privacy Regained: Is Blockstack the Template for a New Internet?

by Stephen Walsh

Blockchain protocols have the potential to facilitate a fundamental shift in the Internet business model from its current status, where the user is the product, to a future model, where the user is the customer and the user’s data always remains in the user’s control.