Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Recently Published
Cutter Consortium recently conducted a survey to see how organizations are adopting, or planning to adopt, intelligent process automation (IPA). According to survey respondents, IPA will have the most significant impact on banking and financial services (see Figure 1). In this Advisor, we take a closer look at two areas of IPA application in that industry: customer experience (CX) and compliance and financial crimes prevention.
Artificial intelligence (AI) and machine learning (ML) are driving change on both ends of the business-technology continuum. This Advisor explores why companies should accelerate their piloting of AI/ML, deploying internal teams to assess its potential while giving special attention to the range of methods, tools, and platforms /application domains.
Nearly all software projects are premised on understanding user needs and requirements. In our experience with clients, we typically address this phase by working with prospective users to develop use cases. What are some common use cases? Well, it depends on the company, but we’ve seen use cases primarily fall into four categories for early-stage, toe-in-the-water AI compared to full-scale ML efforts:
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Market and consumer intelligence
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Sales and marketing
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Pricing and optimization
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Customer care
The professional life of architects is tough, often dealing with tasks typically not performed in everyday non-IT life. They always must support a “future state,” a situation not yet in existence that users or stakeholders can’t predict if not stressed with the proper questions. This Advisor explores how architects look “beyond the hill” and impose superstructures and patterns that may appear unnecessary today but are useful when things ultimately change.
Get a C-suite perspective on why so many tech projects fail, find out why companies who don't adapt to the quantum era may be doing business on an abacus — in this week's edition of The Cutter Edge!
Government agencies were investing in automation long before COVID-19. But as the pandemic has dragged on, they are increasingly turning to RPA and IPA platforms whose capabilities are bolstered by artificial intelligence technologies in order to better meet the expectations and demands placed on them by citizens. This Advisor identifies some of the more popular IPA applications in government.
This Executive Update highlights the advantages and challenges in using deep learning for business decision making and outlines a high-level dynamic deep learning architecture.
When companies grow beyond a handful of individuals or teams, many changes will affect the organization of work and people. At small scale, and for a limited period of time, a team can organically "remember" its own history. This Advisor explores mechanisms beyond that small scale that encourage learning and sharing across the organization.