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Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.


Select specific practice areas by using the drop down list.


HR Cloud: The Paradigm Shift from Internal IT Dependence to IT Freedom

Sean Mallon

In this Advisor, I offer one company’s experience of moving to a cloud HRIS system.

Create a Shared Understanding with a Data Value Map

Tadhg Nagle, David Sammon

The components embedded in the Data Value Map (DVM) provide a foundational shared language that allows meaningful group conversations to take place; conversations that all parties can understand and to which they can contribute. The two examples illustrated in this Advisor demonstrate how the DVM can help build a shared understanding around organizational data strategies and data projects.

If You Build It: Leveraging the Knowledgebase for Immediate Value

Whynde Kuehn

The knowledgebase is the foundation of business architecture. Without it, we cannot achieve the benefits and vision that the discipline intends to provide. A business architecture knowledgebase enables an organization to do the following:

Jeanne Bliss

Transforming the Customer Experience — An Introduction

Jeanne Bliss

With the rise of social media, big data, and the heightened emphasis on the customer experience (CX), it is more important than ever to build an organizational leadership team committed and laser-focused on implementing the necessary behaviors and orienting business operations to continuously improve CX.

Trends in AI Development Training and Use of Outside Experts

Curt Hall

According to our research, the biggest obstacle to enterprise artificial intelligence (AI) adoption is a lack of available experts skilled in AI development. So how are organizations meeting or planning to meet their AI implementation needs? Results from our ongoing survey examining the adoption and application of AI technology in the enterprise — based on the initial responses from 107 participating organizations worldwide — helps to somewhat clarify this question.

Paul Harmon

Watching Things Go Digital

Paul Harmon

I don’t know how to best identify the point in time when computers merged with communications and became customer utilities and entertainment devices, but clearly that transition was a major step toward creating the digital environment we all live in today.

Jens Coldewey

Agile — More Valuable than Ever

Jens Coldewey

The task organizational leaders face right now is how to turn their companies into resilient organizations. Though this is a question far beyond the scope of an Advisor, there are three basic capabilities resilient systems need to show: speed, flexibility, and diversity.

Is Your EA Suiting You Well?

Jan Paul Fillie, Karel Auwerda, JanWillem Sieben

For nearly all counter-strategies, a company must look at its digital assets in relation to each other and to the present digital landscape — that is, the enterprise architecture.

Data map

Understanding Data with the DVM

Tadhg Nagle, David Sammon

Here, we present the Data Value Map (DVM), a discursive template that facilitates the development of a shared understanding around data. The template helps enable open conver­sations and a co-construction of understanding between the parties involved, which can promote a value-driven approach to data projects.

Data Analytics & Digital Technologies

Leveraging Digital Artifacts for Internal Information Superiority

Stefan Henningsson, Christian Ohrgaard

Data-driven decision management is an approach to managing business that focuses on decision making that can be backed up with verifiable data.

Your Definition of Customer Experience Is Wrong. Here's Why.

James Dodkins

We need to understand that a customer’s interactions with our company are just a small part of a bigger picture. The sum of the interactions a customer has with our company isn’t the customer experience, that is just part of the whole customer experience.

Agile Product Management & Software Engineering Excellence

Applying Agile Delivery to the Data Warehouse

Jan Paul Fillie, Werner de Jong

One thing must be understood clearly for an Agile approach to be applied to a data warehouse or any other BI development: user value is not found in the application, but rather in the information availability for reporting and analysis. Next to the availability of information, the data warehouse can provide additional value to the user by providing insight into the sourcing of data and the quality of the resulting information.

Roger Evernden

Ringing the Digital Changes: A Different Future for Us All?

Roger Evernden

Whether we choose to face it or not, digital disruption is here to stay. Whether we choose to accept it or not, digital disruption will affect every enterprise. The jury on our digitized future is still out, and it may be some time before it comes to a unanimous conclusion. In the meantime, there are plenty of serious writers and researchers who predict some significant changes in our world. In this Advisor, I sketch some of these ideas so that you can consider them in your future planning scenarios.

Larissa Moss

4 Scenarios for Agile Business Intelligence

Larissa Moss

Agile development has long been considered for building small stand-alone systems. However, there is considerable disagreement as to how well Agile works for large, complex enterprise-class data integration initiatives, such as an enterprise data warehouse or enterprise metadata management. An obvious question the data management community has to ask is whether Agile can be used for projects like business intelligence.

Figure 1 — Are your organization's deployed AI application(s) living up to or exceeding expectations?

Are Enterprise AI Applications Meeting Expectations?

Curt Hall

A key question I’ve had for some time is: how well are enterprise AI applications living up to expectations? Initial results from our ongoing survey covering the adoption and application of AI technology (based on initial responses from 105 participating organizations) provides some insight into this question.

Paul Harmon

On the Road: The Future of the Automobile

Paul Harmon

If electric cars and trucks are the vehicles of the future, then that already suggests a massive change in the industrial infrastructure — new modes of manufacturing, new modes of refueling and repair, and, perhaps, new roads. Given the key role of autos in society, such a transition will be a major story. However, it is really only a small part of the changes facing the automobile industry.

Agile Product Management & Software Engineering Excellence

Thinking Patterns for a Lean/Agile Organization

Srinivas Garapati

The real “lean” in the Lean world (or the “agile” in the Agile world) will manifest only when an organization’s focus is on the development of the whole organizational system.

Business & Enterprise Architecture

Knowing Your Customer Requires an Event-Driven Architecture

Markus Warg, Andreas Zolnowski

One way to better understand the customer is through data about that customer.

Whynde Kuehn

Understanding the Business Architecture Knowledgebase

Whynde Kuehn

All organizations have a business architecture, but it may not be written down. And if it is, it may not represent a common enterprise perspective or be documented in an industry standard way. Thus, organizations that desire to leverage business architecture for transformation, better strategy execution, or various types of decision making need to build their business architec­ture knowledgebase first before they can fully benefit from the discipline.

Nature, Earth, Sustainability, Leaf, Arrows, Caution.

Looking at All the Sides of Sustainable Cloud

Rajkumar Buyya, Sukhpal Singh Gill

The ever-increasing demand for cloud computing services deployed across multiple cloud data centers (CDCs) necessitates a significant amount of power, resulting in high carbon emissions and a negative effect on the environment. In sustainable cloud computing, renewable energy resources power the cloud data centers, replacing the conventional fossil fuel–based grid electricity or brown energy to effectively reduce carbon emissions.

Vital Mechanisms for Building the Agile Digital Organization

Jon Ward

Agile organizations need a description of how teams work from beginning to end. The Agile product development framework will illustrate how operational and delivery risks are evaluated and reduced in an innovative environment.

Business Technology & Digital Transformation Strategies

3 Recommendations for Designing Cognitive Computing Systems

Kevin Desouza, Lena Waizenegger, Gregory Dawson

Designing cognitive computing systems (CCSs) requires a strong case for the investment into those systems. Organizations must not only be able to justify the initial investment into developing a CCS, but also think through the investments that will be needed to ensure it can be refined and enhanced over time.

Nick Malik

Using Business Segments to Plan Your EA Rollout

Nick Malik

Many enterprise architecture (EA) teams struggle with creating a program that demonstrates the level of strategic value that they believe EA should have. Taking actionable steps to remove many of the most common roadblocks to growing the strategic nature of your EA program takes time. For most programs beginning the journey to strategic engagement, I strongly recommend dividing up the enterprise into business segments and applying EA to one (or at most two) segment(s) at a time.

Paul Clermont

Public Policy Coming in from the Sidelines? It’s Already In!

Paul Clermont

The revelation of how information about us was sold to and misused by unscrupulous organizations for unethical and possibly criminal purposes has, for many, shaken their confidence in these companies’ integrity — a loss of innocence. A fraction of users has already closed their Facebook accounts; another fraction has tightened their preferences and reduced their usage. But if past behavior is a guide, the majority will mostly shrug and do little or nothing different. That said, a loss of innocence is never good and virtually impossible to recover from fully.

Agile Product Management & Software Engineering Excellence

How Does Culture Drive Organizational Agility Success?

Jutta Eckstein, John Buck

Does culture drive success, or is culture emerging from the implementation of carefully considered strategy, structure, and processes inside the organization? Our view is the latter, and the good news is that culture is something that executives can affect.