Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Making AI Systems Explainable with Natural Intelligence

Bhuvan Unhelkar
Biases in AI models can crop up due to data bias, and biases in algorithms can result from a developer’s viewpoints. Natural intelligence (NI) provides a countermeasure to these biases, challenging the data and algorithm biases with its understanding of the context in which decisions are made. NI is the investigation of the underlying causes of decisions and the superimposition of values on AI recommendations. The intuition, experience, expertise, and associated knowledge of NI help alleviate the impact of biases in AI-based decision making. Thus, one way forward in providing explanations in AI systems is to complement their recommendations with NI.

Meeting Current & Future Challenges with Innovative Leadership

Erin Barry, Neil Grunberg, Maureen Metcalf, Carla Morelli, Michael MorrowFox
Innovative Leadership originates from the idea that we must regularly innovate how we lead as our organizations change in a continually more complex and faster-paced world. As with contin­uous improvement, leaders who follow Innovative Leadership regularly elevate their leadership to meet current and anticipated conditions, challenges, and opportunities. 

Using 4 Lenses to Address Micro & Macro Climate Goals

Himanshu Shekhar
Businesses are being forced to respond simultaneously to climate change at the macro (external) level and the micro (internal) level. This Advisor looks at four main lenses through which businesses should view their macro and micro climate-related goals: climate science, climate governance, business stakeholders, and community stakeholders.

Exploring the Amazing World of AI-Powered Art Generators

Curt Hall
AI art generators combine machine learning (ML) and natural language processing to generate images from natural language text prompts input by users. These tools offer exciting possibilities for novices and professional to create incredible art for many uses. They also raise several issues for business and society as their use becomes more mainstream.

Taking a Deeper Look at the DEI Issue

Benjamin Duke
This Advisor offers two “mini-starters” to explore the DEI issue in more depth: (1) a critique of leadership programs for Black executives with suggestions for improvement and (2) the threat that “me over we” poses to both DEI programs and the business sector at large.

How Companies Are Building & Leveraging Ecological Knowledge

Saeed Rahman, Natalie Slawinski, Monika Winn
This Advisor presents two examples that illustrate how a new breed of business organizations is pushing beyond traditional boundaries by explicitly incorporating their understanding of nature into their strategies. These stories also demonstrate that a large-scale, system-level change toward more ecologically sustainable produc­tion systems is an evolutionary process, one that requires organizations to access as many sources of ecological knowledge as possible.

Finding the Sweet Spots Between Growth & Sustainability with Tech-Led Transformation

Pradipta Chakraborty
Companies can’t choose between growth and sustainability — they must have both. But what kind of technology-led business model transformations will ensure “sweet spots” between the pursuit of growth and sustainability?

Exploring the Benefits & Challenges of VoC Solutions

Scott Stribrny
Incorporating your customers’ reality into your product development processes via rigorous voice of the customer (VoC) solutions can help your company grow with significant and sustainable margins. In this Advisor, we explore various benefits and challenges of VoC solutions.

Business & Biodiversity: Fundamental Issues

PJ Stephenson, Judith Walls
Businesses have strong reasons to focus on biodiversity. However, several fundamental issues need to be resolved to connect biodiversity to business, as we explore in this Advisor.

A New Enterprise Cybersecurity Threat: Deep Fakes

Curt Hall
Examples of deep fakes range from videos of politicians or celebrities saying or doing things they never actually said or did and so-called “revenge porn” to fake photos of soldiers appearing to commit atrocities they didn't commit. However, as we explore in this Advisor, this trend is changing: hackers now use deep fake techniques to target commercial enterprises and government agencies for nefarious purposes.

Reducing Business Complexity

Myles Suer
Without question, complexity is a business inhibitor and slows down the wheels of business. But to be fair, not all business complexity is on IT’s shoulders. However, reducing the complexity instantiated by IT can dramatically improve business agility. And with agility, businesses can create the foundation to win in the digital world. In this Advisor, Myles Suer shares some CIO insights on reducing this business complexity.

Piloting Sustainability with Drones: A Q&A

Helen Pukszta
In a recent webinar, Cutter Expert Helen Pukszta revealed how drone technology is being adopted and applied to contribute to the achievement of environmental sustainability goals, while also creating economic value. In this Advisor, we share the Q&A session that followed.

Reducing AI’s Carbon Footprint with the 3R Framework

Rohit Nishant, Thompson S.H. Teo
Effectively managing AI’s carbon footprint requires a shift to a system like regenerative capitalism or doughnut economics that does not emphasize continuous growth or increased consumption. However, the novel opportunities AI offers society make it difficult for many to accept the idea that data consumption related to AI must be managed. The 3Rs framework presents an alternate system grounded in regenerative capitalism and doughnut economics as a way to reduce the carbon footprint of data.

Post-Pandemic Teamwork: Hybrid Work and Team Effectiveness

Torgeir Dingsøyr
In a recent issue of Amplify, Torgeir Dingsøyr and his coauthors presented a teamwork effectiveness model aimed at co-located Agile development teams working on a single product. Since the publication of that issue, Dingsøyr has been asked to present the team effectiveness model to a number of organizations. In this Advisor, he addresses a recurring question from those experiences: how does the team effectiveness model adapt to post-pandemic work?

Overcoming Challenges to Embedding Sustainability: Part II

Stefano Milanese, Martijn Eikelenboom, Frederik van Oene, Stefano Decadri
Drawing on the results of a recent ADL survey, this two-part Advisor series considers how companies are progressing in embedding sustainability into their strategy, governance, and organization. Here in Part II, we look at two other challenges uncovered by the survey, as well as lessons learned.

Going Deeper with Explainable AI

Bhuvan Unhelkar
Explainable AI (XAI) is the discipline of going deeper within the AI system, identifying the reasoning behind the recommendations, verifying the data, and making the algorithms and the results transparent. XAI attempts to make the analytical recommendations of a system understandable and justifiable — as much as possible. Such explainability reduces biases in AI-based decisions, supports legal compliance, and promotes ethical decisions.

Bridging Strategy & Execution: A New Way Forward

Whynde Kuehn
True strategy execution takes a village. To really succeed, we need to consider the entire process to move an idea into action — from innovation and strategy formulation through the delivery of results. A formalized and cohesive process is necessary to develop strategies, architect changes, plan initiatives, execute solutions, and measure success. It requires integrating many different teams and creating end-to-end transparency and accountability for the results.

Overcoming Challenges to Embedding Sustainability: Part I

Stefano Milanese, Martijn Eikelenboom, Frederik van Oene, Stefano Decadri
Drawing on the results of a recent ADL survey, this two-part Advisor series considers how companies are progressing in embedding sustainability into their strategy, governance, and organization. Here in Part I, we look at two of the main challenges that companies face and how they can be best overcome.

Insurtech Industry & Technology Trends

Curt Hall
In this Advisor, we identify a number of important trends involving the application of artificial intelligence (AI), big data analysis, collaboration, mobile, and other technologies in insurtech.

How Leaders Show Up Shapes the Culture

Bob Galen

What's at the core of shaping culture? You as a leader. Not your external role or title or experience, but what’s inside you. What makes you tick as a leader, and how are you showing up each hour of each day?

12 Key Leverage Points for Change in the New York City Waste System

Rachana Shah
This Advisor explores 12 key leverage points for change within the New York City Waste system. Grouping the leverage points into broader buckets (low, medium, and high impact) gives us an uncomplicated categorization of solutions that tells us how much energy we should invest in supporting or opposing that solution.

8 Key Drivers of Data-Driven Healthcare

Mario Nico, Dario Garante, Katia Valtorta, Ulrica Sehlstedt, Vikas Kharbanda
In the shift toward data-driven healthcare, focusing only on new technologies is not sufficient. Indeed, how data is gathered and how stakeholders’ interests are managed can enable or hinder the transformation. This Advisor explores eight drivers of data-driven healthcare.

ATEM: An Agile Model for Evaluating Teamwork Effectiveness

Torgeir Dingsøyr, Diane Strode, Yngve Lindsjørn
Teamwork effectiveness models are based on accum­ulated empirical observations and reasoned arguments, and identify and describe key factors necessary for effective teamwork. Our model, tailored for Agile practitioners, offers insights into effective Agile teamwork and explains how certain Agile practices support it.

Does Doing Good Come with a Cost?

Helen Chen
This Advisor presents a mini case study to highlight the conflicts between market-based social activism and the traditional business model.

AI/ML-Powered Machine Vision Systems Bringing Big Benefits to Auto Industry

Curt Hall
As we explore in this Advisor, machine vision systems employing machine learning and other artificial intelligence techniques are now bringing major benefits to automakers, dealers, and repair shops in the form of camera-based automated vehicle inspection systems.