Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Parsing a Strategy for Complex Project Teams: Specialist, Generalist, or Both?

Robert Wysocki

I'm a firm believer in complex projects having a team composed of both specialists and generalists. The argument in support of the generalist is that he or she has the ability and skills to keep options open and may see solution details that would otherwise be missed.


Risk Arrogance: Stealing from the Future

Robert Charette

There is nothing better than risk mismanagement and not learning from past mistakes to steal away from an organization's or even an industry's future. The banking and mortgage underwriting community is -- once again -- painfully relearning this truism.


Flash Crash Revisited

Ken Orr
Last spring I wrote an analysis ("Looking into a Market Abyss," 7 May 2010) about what has come to be known as the "Flash Crash" -- the sudden drop of 1,000 points on the Dow Jones Average.

Continue 1.2 Miles and Then Turn Left: Autopilot and Executive Decision Making

Carl Pritchard

On a recent drive to a client site, my navigation system suggested that I drive away from my destination rather than drive toward it. In clear, succinct, familiar tones, my online guide told me to "Continue 1-point-2 miles. Then turn left." Like a lemming, I obeyed.


Smart Grid Impact on Utility EA Raises Layers of Issues

Mitchell Ummel, Mike Rosen, Ken Orr

There's a brand-new layer of digital intelligence being conceived upon the world's century-old electric power grid by way of your regional electric power utility, through your new smart meter, and extending into your future home and business energy management systems and smart appliances. It's called the Smart Grid.

The Electric Power Research Institute defines it as follows:


Tips for Keeping Outsourced Departments in Touch

Brian Dooley

Outsourcing is continuing to evolve toward a wider uptake by businesses of different sizes and in different domains, as well as toward more comprehensive process-oriented offerings. Outsourcing to departments or workgroups, in which related processes are brought together, represents an important development in business process outsourcing (BPO).


As Outsourcing Rises, Managers Must Assess the Value of Ownership

Dennis Adams

One of the most dramatic outcomes from our 2010 survey on IT budgeting (see "IT Trends 2010: IT Shop Holds Own in Turbulent Economy," Cutter Benchmark Review, Vol. 10, No. 1) comes from a question about the work that respondents are currently or planning to outsource.


Mobile BI Sets Some Courses in Uncharted Waters

Curt Hall

In August, I said that we are seeing an increasing number of organizations developing mobile BI applications (see "Mobile BI Comes of Age," 10 October 2010).


To Succeed in Emerging Markets, Become Your Customer's Competitor

David Croslin

We all talk about acting in a culturally correct manner. We know that some cultures take a negative view of giving someone a thumbs-up sign or even shaking with the left hand. And when we travel to emerging markets, we try to follow these cultural rules.


Pitfalls of Agile IX: Who Manages the Project?

Jens Coldewey

"I really like these agile ideas and our pilot project was quite successful," an executive told me recently, "but now it comes to transforming the organization, and we must not be dogmatic here.


Consumerization of Enterprise Software

Israel Gat

The devastation in traditional publishing needs precious little mentioning.


Getting a Grip -- Demand Management, Part II: Let's Get Critical

Paul Allen

As I outlined in my previous Advisor ("Getting a Grip -- Demand Management, Part I: Basic Concepts," 15 September 2010), demand management means handling business demand for IT in such a way that it reaches a harmonious and beneficial relationship wi


EA in Academia

Mike Rosen

I've written lately about movements in the architecture community toward certification and toward EA as an official profession. A related movement is the emergence of EA in academia. Currently, the list of EA programs offered by universities is rather small, but it is growing.


Flex Your VMs: The Benefits of Desktop Virtualization

Curt Hall

Server virtualization has made considerable headway in the enterprise. But the use of virtualization for desktop (client) computing has been rather limited. This has been primarily attributed to technical issues that have made for a poor end-user experience and difficulties in managing and scaling virtual desktop infrastructure environments.


Endeca Latitude: Enterprise Search Meets Self-Service BI

Curt Hall

I've been checking out the new BI search1, 2 platform from Endeca Technologies: Endeca Latitude. Latitude is based on a hybrid search/analytical database designed to provide nontechnical end users with self-service BI exploration capabilities.


Why Variability Is Better than Stability

Masa Maeda

What do you think about variability? Let's say you get a new job offer and the organization you would lead continually deals with variability. Would you take the job?


Gulf Spill Reflections: What's Your Canary?

Robert Charette

"This is a deeply challenging time for BP. The Macondo (aka, Deepwater Horizon) incident was a tragedy that claimed the lives of 11 people, caused injury to many others, and had a widespread environmental impact. Our response to the incident needs to go beyond deepwater drilling.


Bold Advice for IT Leaders: Avoid Quiet Servitude

Vince Kellen

"Every IT leadership institute I have ever been to has drilled into me that we serve the business." So said a CIO to me recently with a both mildly defiant yet puzzled look. She was not quite appreciating my advice to be bold and dare to lead, yes, the business. Why not take the perspective of the CEO? Or the majority shareholder?


The Wisdom of Reducing Barriers for Novices

Vince Kellen

My son loves to play hockey.


Full-Stack Challenge to Spur Shifts by 2012

Claude Baudoin

A few years ago, when applications started exploding into collections of services -- in the service-oriented architecture (SOA) sense -- a challenge that soon appeared was the number of new skills that an IT architect needed to succeed in this new world. With Web-based collaboration platforms, such as the one just described, we will face the same issue.


CIO As Hero? A Crucial Role As Process Emerges At C-Level

Mike Gammage

Some people label it as Enterprise 2.0; others see it just as a new faster pace in ongoing business transformation. Whatever you call it, there’s a seismic shift underway. Process is at the heart of it, and CIOs have a critical role in enabling the enterprise to ride this incoming tide.

The enterprise of the near future will be different in three important ways:


A Brief History of Offshoring: Controversy Continues

Sara Cullen, Alejandro Rosales, Nupur Gupta

Offshoring in IT is, arguably, the most significant phenomenon to occur in recent decades.

-- David Avison and Gholamreza Torkzadeh


Psst ... Listen in as Some Businesses Tune in to Social Media

Curt Hall

It's no secret that corporate use of social media as a valuable source for better understanding and engaging customers is still fairly limited at this time. Likewise, current usage of data acquired from social media sites to bolster corporate BI efforts is also quite limited.


Can You Hear Me Now? The High Price of Not Listening to the Folks in the Trenches

Carl Pritchard

It's amazing how organizations spend vast sums in the interest of discovering the newest, latest, and most advanced business practices and technologies. They throw their energies behind radical change, while ignoring the improvements that can be made through effective implementation of existing practice.


Seeking the Best Fit for Project Manager, Business Analyst

Robert Wysocki

It's time we stopped this debate over the roles and responsibilities between the project manager (PM) and the business analyst (BA) and focused our efforts on realizing the benefits of the PM and BA partnering to deliver maximum business value to their clients.