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Ten Things You Don't Want to Hear During a Project
If business projects are part of your profession, you know that many projects fail to live up to their potential. Some projects fail to achieve their schedule or budget goals or fail to deliver everything initially promised. Other projects simply fail altogether. Many of the problems faced by projects can be avoided, or at least contained, by effective project management practices.
Cutting Through the Hype Around CRM
Methodologies and Requisite Variety
On-time delivery 99.5% of the time would be wonderful -- right? Improved morale would lead to better staff retention and higher productivity -- right?
Training and Retaining Relationship Managers
The Impact of a US Recession on the Indian IT Industry
I've just come back from a week in India, where the most common question I was asked was "If there is a recession in the US, what impact will it have on the Indian IT industry?" As if to highlight the possibility of such an event, Federal Reserve Chairman Alan Greenspan testified before the US Senate, on my second day in Bangalore, that the US economy had reached "zero growth." Nobody in India seems pa
Exploiting the Business Value of Advancing Technology
One of the many roles of a modern IT organization is finding and introducing new technology that enhances its parent organization's business objectives. When properly executed, this role enables IT to bring real bottom-line value to its parent by enabling breakthroughs in products, services, operational effectiveness, and/or competitive differentiation.
IBM's E-Business Patterns and Foundation Technology's Training
A couple of months ago, I wrote an Advisor on IBM's new patterns for e-business. In essence, IBM has examined the work it has done for clients and identified and formalized the major, recurring ways in which companies have solved e-business problems. At the moment, IBM has documented eight high-level e-business patterns:
Risk Management: We Need to Change the Name
Risk management is a critical part of project management, but it has one major problem -- the word "risk." This word is ruining the subject, and we should do something about it.
Should "Pure Data Transactions" Be Taxable?
Decisionmaking -- Retrospection
A New Wrinkle in Internet Taxation
Revamping the Role of CIO
The strategies, techniques, and skill sets that made IT executives successful in the past will not suffice today or in the foreseeable future. Rather than a technology manager, today's IT executive is a business integrator, the executive who can identify ways to use technology to achieve competitive advantage.
Microsoft's New Visual Basic
Object Orientation: Back to Basics
During the past six months, I have been training and mentoring managers, users, and developers from the armed forces, major defense contractors, medical insurance companies, state governments, electrical and telephone utilities, and world-class research organizations. In every case, I was taken by surprise in learning that people from these organizations were still trying to understand the basics of object orientation.
Cut Off Their Hands
"Cut off their hands," sums up Alistair Cockburn's approach to software development. This admittedly graphic metaphor, Cockburn explains, comes from the early 1600s writing of Miyamoto Musashi, a Japanese samurai who was never defeated in a duel. Musashi's book on sword fighting techniques focuses on doing something in deadly earnest -- nothing minutely superfluous allowed.
Get the Business Involved
In IT, we often reflexively retreat into our own world, even when it makes more sense to stay open to the rest of the business. Taking on the entire burden for developing and implementing a sourcing strategy is an example of this mistake. Keeping the business involved from the earliest planning through day-to-day execution not only makes sense, it also produces better results.
The Human Side of Mergers
Recognizing the Dangers of Data
E-commerce is powered by an insatiable need for demographic, socioeconomic, and personal information to focus in on customers. Such information is beginning to acquire enormous financial value -- a new form of currency in the new e-economy. However, its use and storage is vulnerable to abuse, the potential for which grows daily.
The Preeminence of Java
So, Let's Get on with It
"It takes longer to turn a good idea into good software than it should," Eric Lander claimed in an interview with Computerworld (4 January 1999). Lander is a pure mathematician who has been working on the Human Genome Project for many years. We all have our troubles getting the software we use to work smoothly. Lander's work is undoubtedly far more difficult than what most of us encounter.
Evaluating Bids: Client and Contractor Must Cooperate
Managing Projects at the Speed of "E"
"The project manager is the linchpin in the horizontal/vertical organizations we're creating."
Should You Baseline, Benchmark, or Both?
Whither IT Spending in 2001?
As I suggested in last week's column, the uncertain state of the US economy "doesn't mean that [companies will] stop spending money on IT altogether, but it could mean a slower growth, or even a small decline." I'm not usually narcissistic enough to quote my own words, but I think it's important for ALL of us to be very careful with the words that we use to describe IT spending plans and strategies.