Find analysis of data from Cutter's ongoing industry research efforts, brief treatments of topics that don't require the in-depth research of an Executive Report, updates on previously-covered topics, and more, in 2-4 page Executive Updates.

The Two Faces of Outsourcing

Geoff Dober

Through the Olympics project in Australia, there have been many opportunities to learn about project management, deliverables, teams, sourcing, and myriad other issues. The project activities and their outcomes will culminate in approximately one million extra people being accommodated in Sydney every day for nearly three weeks.


The Two Faces of Outsourcing

Geoff Dober

Through the Olympics project in Australia, there have been many opportunities to learn about project management, deliverables, teams, sourcing, and myriad other issues. The project activities and their outcomes will culminate in approximately one million extra people being accommodated in Sydney every day for nearly three weeks.


Planning for IT-Related Litigation

Ed Yourdon

One of the "megatrends" proposed by the Cutter Technology Council is a manifestation of the "dark side" of IT systems development: projects fail, and the developer and customer sue each other for the costs incurred. Or the key developer quits unexpectedly, taking along large chunks of proprietary code.


Planning for IT-Related Litigation

Ed Yourdon

One of the "megatrends" proposed by the Cutter Technology Council is a manifestation of the "dark side" of IT systems development: projects fail, and the developer and customer sue each other for the costs incurred. Or the key developer quits unexpectedly, taking along large chunks of proprietary code.


Planning for IT-Related Litigation

Ed Yourdon

One of the "megatrends" proposed by the Cutter Technology Council is a manifestation of the "dark side" of IT systems development: projects fail, and the developer and customer sue each other for the costs incurred. Or the key developer quits unexpectedly, taking along large chunks of proprietary code.


Metrics and Other Priorities

Chris Pickering

Software metrics is one of those great ideas that just never seems to take hold. It certainly has vociferous advocates, and it is mandatory for Level 2 certification on the Software Engineering Institute's Capability Maturity Model. Software metrics is available as dashboards, scorecards, and instrument panels. There are plenty of qualified consultants ready to help would-be users, but it just hasn't caught on.


Taking the Plunge Into Outsourcing

Michael Epner

When an Olympic diver steps out onto the 10-meter high platform during a competition, she knows the dive she will execute, its degree of difficulty, and the body movements she needs to accomplish to pull it off. The elapsed time from her leap off the diving platform to entry into the water is only a few seconds.


Taking the Plunge Into Outsourcing

Michael Epner

When an Olympic diver steps out onto the 10-meter high platform during a competition, she knows the dive she will execute, its degree of difficulty, and the body movements she needs to accomplish to pull it off. The elapsed time from her leap off the diving platform to entry into the water is only a few seconds.


The Myth of Homogeneity

Chris Pickering

Technical homogeneity produces a compelling pull on IT. Perhaps it harkens back to our mainframe roots -- the big mainframe, green-screen terminals, and COBOL programs were the essence of homogeneity. When viewed through contemporary glasses, that time seems to epitomize simplicity. There were no questions about which platform to use: COBOL was a given. The crux of the matter was to write programs.


Schedule Reduction by Rational Means

Richard Zultner

In working with software organizations around the world, perhaps the most common complaint I hear is, "Our software projects take too long!" What they want to know is, "How can we reduce the elapsed time of software development?"; upon further questioning, it quickly becomes clear that what they really want is to reduce the elapsed time of software development projects without:


An Organizational Approach to Managing Outsourcing Relationships

Stuart Kliman, Wendell Jones, Jeanette Jones, Peter Jones, Simon Jones, Edward Jones, Renee Jones, Frank Jones, Capers Jones, Wendell Jones, Cheryl Jones, Andrew Jones, David Jones, Daniel Jones

Outsourcing customers and providers usually enter into outsourcing relationships with noble intentions and high expectations. The CIO and other customer executives look forward to exemplary service, best-of-breed thinking, extraordinary responsiveness, and a vendor that shows both a partner-like caring about the customer's success and an intuitive understanding of the business.


An Organizational Approach to Managing Outsourcing Relationships

Stuart Kliman, Wendell Jones, Jeanette Jones, Peter Jones, Simon Jones, Edward Jones, Renee Jones, Frank Jones, Capers Jones, Wendell Jones, Cheryl Jones, Andrew Jones, David Jones, Daniel Jones

Outsourcing customers and providers usually enter into outsourcing relationships with noble intentions and high expectations. The CIO and other customer executives look forward to exemplary service, best-of-breed thinking, extraordinary responsiveness, and a vendor that shows both a partner-like caring about the customer's success and an intuitive understanding of the business.


Outsourcing Help for Outsourcing

Michael Epner

Whether new to outsourcing or well indoctrinated in working with IT vendors, you may find yourself in a situation where your outsourcing process itself -- planning for, procuring, and implementing vendor services -- needs help. A recent Cutter Consortium Outsourcing Survey indicates that more than one-third of outsourcing organizations surveyed use outside help to support their vendor engagements.


Outsourcing Help for Outsourcing

Michael Epner

Whether new to outsourcing or well indoctrinated in working with IT vendors, you may find yourself in a situation where your outsourcing process itself -- planning for, procuring, and implementing vendor services -- needs help. A recent Cutter Consortium Outsourcing Survey indicates that more than one-third of outsourcing organizations surveyed use outside help to support their vendor engagements.


Dispelling E-Business Myths

Ed Yourdon

It's hard to pick up a business magazine or IT trade journal without being bombarded by articles on e-business, e-commerce, e-this, and e-that. It's not only the hot new thing, it seems to be the only thing that organizations are focusing on these days.


Dispelling E-Business Myths

Ed Yourdon

It's hard to pick up a business magazine or IT trade journal without being bombarded by articles on e-business, e-commerce, e-this, and e-that. It's not only the hot new thing, it seems to be the only thing that organizations are focusing on these days.


I.T.'s Role in Strategic Planning

Ed Yourdon

For at least a decade, surveys have consistently reported that the very top priority for CIOs and senior managers is that of aligning IT with the business.


I.T.'s Role in Strategic Planning

Ed Yourdon

For at least a decade, surveys have consistently reported that the very top priority for CIOs and senior managers is that of aligning IT with the business.


Establishing Effective Service-Level Metrics

David Herron

Software development, enhancement, and maintenance outsourcing arrangements are established on the basis of a contractual partnership, with both sides having a vested interest in the success of the business relationship. The measure of that success can be defined as the effective and efficient delivery of services for a fair market price.


Bureaucracy or Benefit? Involving Support Functions in IT Outsourcing

Michael Epner

They can be a bane or a benefit to outsourcing projects -- those oft-abused internal support functions of procurement, finance, legal, and human resources (HR). To some project managers, these support function groups mean valuable working hours spent for little return; yet those project managers that have experienced the benefits of these groups know that the value of the support is usually worth the investment.


Bureaucracy or Benefit? Involving Support Functions in IT Outsourcing

Michael Epner

They can be a bane or a benefit to outsourcing projects -- those oft-abused internal support functions of procurement, finance, legal, and human resources (HR). To some project managers, these support function groups mean valuable working hours spent for little return; yet those project managers that have experienced the benefits of these groups know that the value of the support is usually worth the investment.


The Fundamentals of Managing Object Technology Projects

Richard Du

All of the traditional practices of project management, including estimating, scheduling, monitoring, risk analysis, contingency planning, change management, problem solving, and team building, apply to object technology and component-based development projects.


Establishing Effective Service-Level Metrics

David Herron

Software development, enhancement, and maintenance outsourcing arrangements are established on the basis of a contractual partnership, with both sides having a vested interest in the success of the business relationship. The measure of that success can be defined as the effective and efficient delivery of services for a fair market price.


Funding: A Tool for Business-IT Alignment

Chris Pickering

It is hard to overemphasize the importance of communication to business-IT alignment. Without communication -- good communication -- all is lost. Business will follow its path, IT will follow its path, and ne'er the twain shall meet. With communication, the exchange of goals and ideas leads to mutual understanding, which provides the basis for coordinated business-IT plans. Since business-IT alignment can't even get off the ground without this step, there is no question that the importance of communication is of the highest order.


Finding Developers For E-Commerce Projects

Paul Harmon

Everyone involved in software development knows the labor market is very tight. It's hard to find good people for almost any important task. In the past few months, the Cutter Consortium conducted a survey to determine what the demand was for developers of distributed, component-based systems.