John Harney is President of ASPWatch, a consultancy that delivers vertical market, business partnering, and technology strategy for ASPs and companies launching ASP services. In January 2002, Addison-Wesley published Mr. Harney's definitive book on the ASP industry, Application Service Providers: A Manager's Guide. Mr. Harney speaks frequently at ASP trade shows and conferences, and he is widely published in major IT publications such as Intelligent Enterprise,Washington Technology, Platform Decisions, TeleProfessional, HP Professional, Web Services Report, Telephony, Year in Computing, The Executive, CableWorld, ATM Report, and ATM World. He lives in Washington, DC, and can be reached at johnharney2 at netzero.com.