Mark Mullaly is President of Interthink Consulting Incorporated (www.interthink.ca), an organizational development and change firm specializing in the creation of effective organizational project management solutions. Since 1990, Interthink has worked with companies throughout North America to develop, enhance, and implement effective project management tools, processes, structures, and capabilities. Mr. Mullaly is also the author of Interthink's Project Management Process Model (PM2), a maturity model that has been used to assess more than 550 companies worldwide. Mr. Mullaly can be reached at mark.mullaly at interthink.ca.