This issue of Cutter Business Technology Journal (CBTJ) continues the conversation we began in our last CBTJ and focuses on blockchain technology adoption beyond cryptocurrencies and financial services. The authors explore areas such as energy and utilities and government and present real examples of successful DLT implementations. They share their practical experiences in overcoming and addressing some of the known issues with blockchain projects.

This issue of Cutter Business Technology Journal (CBTJ) continues the conversation we began in our last CBTJ and focuses on blockchain technology adoption beyond cryptocurrencies and financial services. The authors explore areas such as energy and utilities and government and present real examples of successful DLT implementations. They share their practical experiences in overcoming and addressing some of the known issues with blockchain projects.

Today we are seeing a growing interest in the customer-centric business model among organizations that have come to see such models as a practical way to support a standard customer experience across all their various channels and brands.

As has been our tradition for the last several years, we’ve compiled the five most intriguing articles published by the Business Agility & Software Engineering Excellence practice for today’s Advisor. How did we come up with this list? We chose the articles that garnered the most feedback from Cutter Members. Your questions and comments not only make it possible to create lists like this, they help focus Cutter’s Senior Consultants’ research on the areas that are most important to organizations like yours. So please keep your feedback coming.

As has been our tradition for the last several years, we’ve compiled the five most intriguing articles published by the Business Agility & Software Engineering Excellence practice for today’s Advisor. How did we come up with this list? We chose the articles that garnered the most feedback from Cutter Members. Your questions and comments not only make it possible to create lists like this, they help focus Cutter’s Senior Consultants’ research on the areas that are most important to organizations like yours. So please keep your feedback coming.

We’ve compiled the five most intriguing articles published by Business Technology & Digital Transformation Strategies in 2019 for today’s Advisor.

As has been our tradition for the last several years, we’ve compiled the five most intriguing articles published by the Business & Enterprise Architecture practice for today’s Advisor. How did we come up with this list? We chose the articles that garnered the most feedback from Cutter Members. Your questions and comments not only make it possible to create lists like this, they help focus Cutter’s Senior Consultants’ research on the areas that are most important to organizations like yours. So please keep your feedback coming.

As has been our tradition for the last several years, we’ve compiled the five most intriguing articles published by the Cutter Business Technology Journal this year for today’s Advisor. How did we come up with this list? We chose the articles that garnered the most feedback from Cutter Members and clients and those that created controversy among Cutter Senior Consultants and Fellows.

As has been our tradition for the last several years, we’ve compiled the five most intriguing articles published by the Data Analytics & Digital Technologies practice this year for today’s Advisor. How did we come up with this list? We chose the articles that garnered the most feedback from Cutter Members and clients and those that created controversy among Cutter Senior Consultants and Fellows.

As we near the end of another year, it is a good time to reflect and look forward. Whether you are think­ing over your organization’s business architecture practice or your own business architecture career, an awareness of the bigger picture is important for comparison and inspiration. That is the purpose of this Executive Update.

In this Cutter Business Technology Journal (CBTJ), we take a broad look at the opportunities and disruptions that blockchain creates. Our authors explore reasons why blockchain application is still slow regardless of overall interest in the technology. Enterprises are still struggling to find a blockchain that fits their needs, especially from a scaling perspective. A key observation from these articles is that regulation and compliance can help drive blockchain technology adoption. Blockchain (and related use cases such as cryptocurrency and digital assets) is currently subject to very limited regulation. In this issue, the authors provide researchers and practitioners with an overall view of the current state of blockchain adoption and what industry participants perceive as its challenges. They present real-world examples of DLT implementations and demonstrate how this new technology can deliver new value.

In this Cutter Business Technology Journal (CBTJ), we take a broad look at the opportunities and disruptions that blockchain creates. Our authors explore reasons why blockchain application is still slow regardless of overall interest in the technology. Enterprises are still struggling to find a blockchain that fits their needs, especially from a scaling perspective. A key observation from these articles is that regulation and compliance can help drive blockchain technology adoption. Blockchain (and related use cases such as cryptocurrency and digital assets) is currently subject to very limited regulation. In this issue, the authors provide researchers and practitioners with an overall view of the current state of blockchain adoption and what industry participants perceive as its challenges. They present real-world examples of DLT implementations and demonstrate how this new technology can deliver new value.

Senior leaders are feeling the push from shareholders to continue driving their organizations forward, but is AI the answer? Just because AI is front-page news, is it right for your organization? Are the implications truly understood? These questions and more are crucial for leaders as the AI evolution continues to shape the next wave of work. Clearly, AI will profoundly transform our lives in the years ahead. Finding the balance between opportunity and implications is key to our success as well as to our future. This Executive Report explores these opportunities and implications, discusses how business design can be a crucial guide for AI, and provides key recommendations for moving into action.

Senior leaders are feeling the push from shareholders to continue driving their organizations forward, but is AI the answer? Just because AI is front-page news, is it right for your organization? Are the implications truly understood? These questions and more are crucial for leaders as the AI evolution continues to shape the next wave of work. Clearly, AI will profoundly transform our lives in the years ahead. Finding the balance between opportunity and implications is key to our success as well as to our future. The accompanying Executive Report explores these opportunities and implications, discusses how business design can be a crucial guide for AI, and provides key recommendations for moving into action.

The expectations end users have of software today are significantly different than those they had just a few years ago. This Advisor examine three implications of these rising expectations.

This Advisor explores three major disciplines that “Good to great” organizations follow to govern their portfolio and examines practices that enable organi­zations to keep the digital train moving with minimal friction, cost, and effort.

To realize value in big data, organizations must establish a proper quality function around the unique characteristics of big data.This Advisor explores five strategic considerations in developing a quality environment in a big data initiative.

We have a growing body of evidence that points us to what makes a business architecture team successful. In this Advisor, we share a few characteristics that encapsulate how successful business architecture practitioners think and act.

This Executive Update series examines the extent that organizations are using or planning to use CX practices and technologies, the status of implementing CX management, the establishment of dedicated enterprise CX groups, and the reason such groups oversee CX initiatives. Here in Part VII, we examine some of the advanced technologies organi­zations are interested in adopting for CX.

This edition of The Cutter Edge explores the social, economic, privacy, and ethical issues associated with AI adoption; how the cognitive enterprise offers a business-driven vision for organizations, and more!

This edition of The Cutter Edge explores the social, economic, privacy, and ethical issues associated with AI adoption; how the cognitive enterprise offers a business-driven vision for organizations, and more!

This article focuses primarily on what blockchain is, the role of DLT in a digital economy architecture, and a new layer of the Internet, formed of ecosystem-type architectures. They clarify how blockchain and DLT networks have been changing the way complex enterprises (which do not trust each other) can automate collaboration. An extensive discussion of smart contracts, including the use of custom user tokens and identity and dispute resolution, elucidates how blockchain-based solutions enable consensus. The authors introduce and explain a new building block of the digital economy: a new layer of the Internet intended to create communication, storage, and execution services among many external participants. “Blockchain” is merely one name for this layer, although the name, according to them, is inadequate.

Internet of Things (IoT) applications — including connected products and services in general, and remote condition-based monitoring and predictive maintenance in particular — offer considerable opportunities for companies to provide a better customer experience (CX) via real-time customer service and support.

Steven Kursh and Arthur Schnure identify six key arguments for why blockchain technology adoption is “blocked.” The authors investigate each identified rationale, showing its repercussions and proposing potential solutions to move forward. If blockchain technology is evolutionary, rather than revolutionary, as the authors assert, it is critical to understand what the current barriers are and how organizations, gov­ernments, and communities can address them. Once these barriers are overcome, more organizations will be eager to implement blockchain to demonstrate the business efficiency of the technology and to leverage its full potential.

This article focuses on how new regulations in the financial services industry and innovative technologies enhance customer experience (CX) by making services more efficient, faster, and less expensive. The authors describe new directives — such as the second Payment Services Directive (PSD2), applicable across the European Economic Area — that, together with new technologies such as blockchain, present a window of opportunity for financial services providers. The authors highlight how service providers, armed with information about target customers and with reduced risk of exposure to fraud, can better serve consumers. The authors also show how leveraging blockchain technology and the PSD2 directive can help deliver better CX and value proposition in the financial services industry.