The Cutter Edge

The Cutter Edge: Share of Wallet, Continuous Improvement, Call for Data Governance Articles, AWS Webinar

Posted July 17, 2018 in

17 July 2018

Welcome to The Cutter Edge. In each free issue, you'll find research, insight, and advice crucial to helping you navigate the spectrum of challenges technology change brings.

New from The Cutter Edge

Share of Wallet: A Go-To Financial Metric for Customer Experience.

Customer experience (CX) was often seen as too focused on the “soft numbers” around the customer. Now, share of wallet is the go-to financial metric for CX because it is a true measure of how customers spend their money at the point of sale. More.

Using Continuous Improvement to Scale Digitization.

Technology leaders often underestimate the value of continuous improvement. Many see it as a waste to invest in "fixing the old," leaving fewer resources to develop "the new." Au contraire, con­tinuous improvement frees intellectual and capital resources and reduces costs. More.

Thought Leadership at Your Fingertips.

Get cutting-edge thinking on the latest business technology strategies, technologies and solutions with a subscription to CutterOne Cutter Business Technology Journal! Save $500 and access all previously published and upcoming issues of CBTJ online. More.

Call for Papers: The Critical Need for Data Governance

How can we gain control over our data and mitigate the risks to our organizations? Accepting article ideas for publication in Cutter Business Technology Journal!

New Webinar: 3 Ways to Waste Money on AWS ...

Join us on September 5 and discover the 3 things you should avoid when leveraging Amazon Web Services (AWS). You'll also learn how to truly harvest the power of the cloud and its cost-saving promises. Register now!

The Cutter Edge is a free biweekly email service that gives you information and advice that you can put to work immediately for your organization. Issues are written by Cutter Consortium's Senior Consultants, Fellows and journal authors.

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About The Author
Cutter Consortium
Cutter Consortium's more than 150 internationally recognized experts deliver top-level, critical, and objective advice, content, training, consulting engagements, and executive education. They have done, and are doing, groundbreaking work in organizations worldwide, helping clients leverage emerging technologies, adapt to changing business models, and identify business technology management best practices to achieve competitive advantage.