Cutter Business Technology Journal — Calls for Papers
For nearly 30 years, the monthly Cutter Business Technology Journal has served as a forum for thought leaders in academia and industry to present innovative ideas and solutions to the critical issues facing business-technology professionals. Please consider sharing your insight with us for the following topics. For questions or to send article ideas, please contact Christine Generali at cgenerali[at]cutter[dot]com.
Guest Editor: Jeanne Bliss
Abstract Submission Date: Open
Articles Due: May 12, 2018
Guest Editors: Ron Zahavi and Matt Vasey
Abstract Submission Date: Open
Articles Due: June 1, 2018
The customer experience – the interactions between the customer and the organization – can make or break a business, especially in this age of digital disruption. Customer loyalty isn’t what it used to be; a customer can jump ship at any moment, resulting in lost revenue for the business and increased costs for new customer acquisition.
Creating a positive customer experience is a critical factor in an organization’s success. It can give an organization the competitive edge it needs to not only survive, but to thrive; to retain long-standing customers as well as win new ones. But how does an organization go about creating and delivering a successful customer experience and journey? How can it be made an integral part of the organizational culture? How can it drive innovation and continuous improvement?
An upcoming issue of Cutter Business Technology Journal, with Guest Editor Jeanne Bliss, seeks insight on the strategies that can help organizations create a great customer experience to improve satisfaction, retention, and revenues.
Article ideas may include the above as well as the ones listed below:
- What are the components of a good customer experience strategy?
- What new business models can help improve the customer experience?
- What behaviors and competencies are necessary to transform the customer experience?
- How can a positive customer experience be created?
- How can you build a leadership team focused on customer service?
- How must organizational processes, culture, and mind-sets be transformed to create a successful customer journey?
- What use cases describe a successful customer experience strategy?
- What technologies are enabling better customer experience?
Abstract Submissions still being accepted. Please send article ideas to Christine Generali and Jeanne Bliss, including an abstract and short article outline showing major discussion points. Accepted articles will be due May 12. Final article length is typically 2,500-3,500 words plus graphics. More editorial guidelines.
IoT, 5G and AI are driving convergence of traditional computing models that deliver value to organizations. Edge/Fog computing has been referred to as the continuum that bridges the gap between devices at the edge and cloud computing. These models enable intelligent analytics all the way from the edge to the cloud.
Cloud is about infinite compute and storage, training machine learning and other advanced AI tools, merging remote data from multiple devices and remote monitoring and management. The Edge is needed for low latency tight control loops and near real-time response, for protocol translation and data normalization, and managing privacy of data and IP. But within the continuum, from edge to cloud, we are observing cloud capabilities moving closer to the edge and edge capabilities moving closer to the cloud. The location of analytics, machine learning, and cognitive services is driven by scenarios that require such capabilities at the edge for quick response and cloud for training and long-term management of information.
In this issue we explore the continuum of capabilities needed to bridge the edge and cloud including security, scalability, openness, hierarchy, autonomy to enable advanced analytics, AI, AR, VR, machine learning, and other similar technologies.
An upcoming issue of Cutter Business Technology Journal, with Guest Editors Ron Zahavi and Matt Vasey, will address the current uses of edge to cloud, or fog, applications, case studies, and industry and business implications.
Article ideas may include, but are not limited to, the following:
- What are some examples of edge/fog use cases?
- What are the uses of analytics, AI, AR, VR, and machine learning?
- What are the different technologies that support the continuum?
- What is the architecture to bridge edge to cloud?
- What are some of the challenges in this space?
- What services are needed for south-north and east-west communications and management?
- What are the newly enabled business models?
- What are the relevant standards in this space and what are the gaps?
- What are the relevant open source projects that are solving key technical problems?
Please send article ideas to Christine Generali, Ron Zahavi, and Matt Vasey including an abstract and short article outline showing major discussion points. Accepted articles will be due June 1, 2018. Final article length is typically 2,500-3,500 words plus graphics. More editorial guidelines.
Blockchain is coming out of the shadows. Originally developed as the distributed ledger technology underlying Bitcoin, it’s now being recognized as a foundational technology providing a legitimate transaction platform for industry and software vendors to deploy and on its way to revolutionizing how the world does business.
Blockchain is disrupting/transforming many traditional businesses across the industry spectrum. Currently, blockchain technology is being used to enhance food and drug traceability, enable government efficiencies, automate the trading of shares, improve access to electronic medical records, and secure voting processes, to name but a few. The applications are infinite.
An upcoming issue of Cutter Business Technology Journal, with Guest Editor Philip O'Reilly, will address the current uses of blockchain technology, applications, case studies, and industry and business implications.
Article ideas may include, but are not limited to, the following:
- What are some operationalised examples of blockchain use cases?
- What benefits are organizations realizing from blockchain technology?
- How are blockchain-based applications transforming industries?
- What industries are benefiting most from blockchain technology?
- What steps should organizations take to get ready for blockchain adoption?
- How have business models been transformed?
- What are blockchain’s current challenges and how are they being addressed?
- How have scalability challenges pertaining to blockchain-based systems been overcome?
- What are the governance models in multistakeholder Blockchain systems?
Please send article ideas to Christine Generali and Phillip O'Reilly, including an abstract and short article outline showing major discussion points. Accepted articles will be due April 30. Final article length is typically 2,500-3,500 words plus graphics. More editorial guidelines.
These notes are intended to give authors some guidance and direction for articles submitted to Cutter Business Technology Journal (CBTJ) for publication.
Length: The average article in CBTJ is 2,500-3,500 words, unless otherwise specified by the Group Publisher.
Article Format: Please send your article in word document format for editing purposes. Please do not send it as a PDF.
Editorial: Cutter Business Technology Journal is professionally edited by our team who evaluates articles for content, substance, grammar, and style and provides valuable feedback so that authors can revise and improve their papers before publication. Publishing turnaround times are short.
Audience: Publishing with Cutter affords the opportunity to present your insights and research to a corporate audience that is highly interested in emerging developments. Typical readers of CBTJ range from CIOs, CTOs, business executives and vice presidents to directors, technology managers, project leaders, and very senior technical staff. Most work in fairly large organizations: Fortune 500 organizations, universities, large computer vendors, NGOs/IGOs, and government agencies. 48% of our readership is outside of the US (15% from Canada, 14% Europe, 5% Australia/NZ, 14% elsewhere).
Editorial advice: Introductory-level, tutorial coverage of a topic is not very popular with our readership because they're fairly senior people. Delete the introductory "fluff" and get to the meat of the topic. Assume you're writing for someone who has been in the industry for 10 to 20 years, is very busy, and very impatient. Assume he or she is mentally asking, while reading your article, "What's the point? What do I do with this information?" Apply the "So what?" test to everything you write.
General comments: We enjoy controversy and strong opinion; we like the fact that we can provide an alternative to standard "refereed" journals that sanitize articles. Because we don't carry any advertising, we can publish critical or negative comments about specific vendors or products. However, we obviously don't want to publish anything libelous or slanderous. Conversely, we don't publish self-serving commercial messages praising one's own product or service.
Style, grammar, and mechanics: For advice on good writing style, we recommend Merriam-Webster's Collegiate Dictionary, 11th ed., The Chicago Manual of Style, and The Elements of Style (Strunk and White). We are fanatics about the editorial quality of Cutter Business Technology Journal; anything you can do to help us in this regard will be greatly appreciated.
Graphics: If you have created graphics or line drawings, please let us know what format they are in and/or the package you used to create them. We can work with a number of formats, but please check with CBTJ's production editor, Linda Dias (firstname.lastname@example.org), before sending us numerous graphics files.
Deadlines: The deadline you agree to when you commit to writing an article is a "hard" deadline; if you're going to be late, let us know and we'll negotiate a mutually agreeable delivery date. If the deadline passes without our having heard from you, we will assume that you have vanished and are unable to provide the article.
Editorial process: Once we get your article, we commence two parallel editorial passes: one for content (by the guest editor) and one for substance, grammar, and style (by our managing editor, Cindy Swain). Either or both of these editorial reviews may result in some questions or feedback from us. In any case, we will send you a first draft "page proof" of your article for your review and approval. Articles published in the journal must meet certain criteria relating to audience, technical content, and presentation. In the unlikely occurrence that, upon editorial review, your completed article does not meet with these requirements, Cutter Consortium reserves the right to decline the publishing of your article in the journal.
Biographical sketch: At the end of each CBTJ article, we like to print a brief (200 words or less) biographical sketch of each author. We also like to provide the author's e-mail address so that interested readers can contact you. If you don't have a bio written up and would like to see a sample, please contact Karen.
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Compensation: We are pleased to offer Journal authors an online, one year complimentary subscription to Cutter Business Technology Journal upon the signing of the license agreement. In addition, we occasionally pull excerpts, along with the author's bio, to include in our weekly Cutter Edge email newsletter, which reaches another 12,000 readers. We'd also be pleased to quote you, or passages from your article, in Cutter press releases. If you plan to be speaking at industry conferences, we can arrange to make copies of the issue in which you're published available for attendees of those speaking engagements -- furthering your own promotional efforts.
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Endnotes: While CBTJ doesn't aspire to be an academic literature review, we do want to give credit where credit is due. When you draw on the work of other authors and researchers, please cite your sources. These should be noted in the relevant part of the text, listed in sequential order (i.e., in the order of appearance, not alphabetical order) at the end, and use the following citation formats:
- DeMarco, Tom, and Timothy Lister. Waltzing with Bears: Managing Risk on Software Projects. Dorset House, 2003.
- Highsmith, Jim. Agile Project Management. Addison-Wesley, 2004.
- Constantine, Larry. "Peer Reviews for Usability." Cutter IT Journal, Vol. 18, No. 1, January 2005, pp. 5-13.
- Lindstrom, Lowell, and Kent Beck. "It Gets Worse Before It Gets Better: Changing to XP." Cutter IT Journal, Vol. 16, No. 2, February 2003, pp. 12-17