Advisor

On-Demand Brought Back Down to Earth

Posted December 27, 2005 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies

Last week's service interruption at on-demand customer relationship management (CRM) provider Salesforce.com illustrates the risk that companies assume when they choose to outsource their CRM applications; that hosted applications have all the downtime and security risks of remotely located and managed systems.

About The Author
Curt Hall
Curt Hall is a Senior Consultant with Cutter Consortium’s Data Analytics & Digital Technologies and Business & Enterprise Architecture practices. He has extensive experience as an IT analyst covering technology trends, application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), cognitive systems, machine learning, conversational computing, and advanced analytics. He also… Read More
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