On-Demand Brought Back Down to Earth

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On-Demand Brought Back Down to Earth

Advisor
Posted December 27, 2005 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies



Last week's service interruption at on-demand customer relationship management (CRM) provider Salesforce.com illustrates the risk that companies assume when they choose to outsource their CRM applications; that hosted applications have all the downtime and security risks of remotely located and managed systems.