To effectively manage this “digital shift,” enterprises must not only consider how business processes need to evolve, but also how the people within the enterprise can become its advocates. More so even than technology, it is the human factor that ultimately determines the success or failure of such a project. This issue of Cutter Business Technology Journal (CBTJ) examines the challenges that arise, along with the opportunities presented by the digital shift from a variety of viewpoints, with a particular focus on the human factor.
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