The Quest for Digital Equilibrium: A Case Study

Posted July 9, 2020 | Leadership | Technology |
balancing rocks
A major player in the transportation and logistics industry recently conducted a digital shift over an extended period. The program was initiated by the IT department, with the clear goal of making the organization more digital and finding its digital equilibrium. This introduces a key question: is the IT department really the best place to start when it comes to digitalization?
About The Author
Fabian Sempf
Fabian Sempf is a Principal at Arthur D. Little (ADL), based in Frankfurt, Germany, and a member of ADL’s Technology and Innovation Management practice, mainly focusing on digital transformation. With a background in software engineering, he has a deep technical understanding in innovative solutions and the IT behind it. Currently, Mr. Sempf focuses on the cultural, governmental, and processual aspects of digital transformation. Combining these… Read More
Fabian Doemer
Fabian Doemer is a Senior Consultant with Cutter Consortium's Business Technology & Digital Transformation Strategies practice. He is also Managing Partner at Arthur D. Little (ADL), based in Central Europe, where he leads ADL’s Technology & Innovation Management practice. For more than 20 years, he has consulted for clients across many sectors. Mr. Doemer has managed several complex business and technology transformation projects,… Read More
Volker Pfirsching
Volker Pfirsching is a Partner at Arthur D. Little (ADL), based in Munich, Germany; a member of ADL’s global Technology and Innovation Management practice; and heads ADL’s global Digital Shift Competence Center. As a thought leader in digital disruption, Mr. Pfirsching engages in many large-scale transformation projects, touching business and technology alike. He is the organizer and facilitator of ADL’s digital roundtables, bringing together… Read More
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