Redefine Dispute Resolution by Reframing How You View It

Posted October 8, 2008 in Business Technology & Digital Transformation Strategies, Business Technology & Digital Transformation Strategies

We need to rethink dispute resolution. It has matured in concept and approach so that it becomes not just a useful tool in managing conflict by problem solving but a vehicle for creative collaboration. We might want to start by renaming it, because what we call it influences our perceptions of its uses.

About The Author
William Zucker
William A. Zucker is a Senior Consultant with Cutter Consortium's Business Technology & Digital Transformation Strategies practice. Mr. Zucker is a partner at McCarter & English, LLP, in its Boston office. Mr. Zucker has served in a number of special capacities including being a special assistant attorney general for the Commonwealth of Massachusetts to investigate the construction and design issues arising from the construction of the… Read More
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