Reducing IT Overload

Posted March 8, 2005 | Leadership | Amplify

"I need a new app installed."
"I'm getting an RTE on my system."
"I need you to test this app in our environment."
"When are you going to come set up my desktop system?"
"You should be part of the new migration project."
"I have a virus and need you to remove it for me."
"I'm overbooked."
About The Author
William Seidman
William Seidman is a recognized thought leader and expert in management decision making and intellectual capital management. In particular, Dr. Seidman is renowned for understanding the processes required to discover positive deviant "wisdom" and transfer that wisdom through an organization. His doctoral work at Stanford University resulted in the development of ground-breaking techniques for analyzing management decision making that became the… Read More
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