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Smart Automation Fallacy: Human Factors in Automation Design

Posted June 26, 2019 in Business & Enterprise Architecture
Human factors in smart automation

Smart automation is most effective when humans and machines work together to deliver desired outcomes. Effective design for automation is not only about how much can be automated but should also consider how automation works together with humans to deliver value. Several fallacies observed in smart automation initiatives across indus­tries can lead to failed initiatives that never see the light of day or that never deliver the promised outcomes. One fallacy that has led to such failures is the belief that all human activities can be automated.

About The Author
Aravind Ajad Yarra
Aravind Ajad Yarra is a Wipro Fellow and Chief Architect at Wipro Digital. His areas of focus are emerging technologies and digital architectures. With over 24 years’ experience in the technology services industry, Mr. Yarra helps enterprises adopt emerging technologies to build smart applications leveraging artificial intelligence, machine learning, and cloud computing. His current areas of research include quantum computing and decentralized… Read More
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