Is Software Usability Getting the Respect It Deserves?

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Is Software Usability Getting the Respect It Deserves?

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Posted September 30, 2003 in Business Technology & Digital Transformation Strategies

Before I became a usability consultant, I spent the first 10 years of my career developing hard-to-use software. Of course, I didn't know at the time that's what I was doing. As a software engineer and then project manager for a building controls company, I worked hard with my teams to deliver applications that we believed facilities managers would find useful.