Transforming Government for the Digital Era: A Simple Rules Strategy

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Transforming Government for the Digital Era: A Simple Rules Strategy

Article
Posted December 17, 2015 in Business Technology & Digital Transformation Strategies Cutter Business Technology Journal

Collaborating closely with the public employment service for the Flemish region in Belgium, VDAB, we created a digital strategy for VDAB using a novel method called Action Design Research. In this article, we present VDAB's approach to digital transformation, together with its digital strategy, the "boundary-breaking rules." Coining these rules was an important first step in VDAB's digital transformation, as they show the "boundary-breakingly" different ways in which VDAB will have to work.