Advisor

Who Says IT Staff Can't Manage Outsourcing Deals? Key Skills for Outsourcing Professionals, Part II

Posted October 25, 2006 | Leadership | Leadership |

In the first part of this Advisor (see "Who Says IT Staff Can't Manage Outsourcing Deals? Key Skills for Outsourcing Professionals, Part 1"), I asserted that relationship management skills, such as skills for negotiation, collaboration, and communication, are an outsourcing professional's cornerstone skills. Yet these types of skills are typically underdeveloped among functional professionals.

About The Author
Sara Enlow
Sara Enlow is a Principal with Vantage Partners, LLC, where she is a member of the outsourcing practice. At Vantage, Ms. Enlow focuses on helping buyers and providers of ITO and BPO services better manage their relationships. Prior to joining Vantage, Ms. Enlow was a Consultant with Accenture. There, she helped her clients to prepare for major systems implementations by improving business processes, modifying organizational roles, and designing… Read More
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