Govindan Marthandan is a Professor in Faculty of Management at Multimedia University, Malaysia. His wide area of interest includes operations management, supply chain management, quality management, project management, IT management, Web data mining, and e-commerce, and he has vast experience working with IT industry, government, and academic institutions. Dr. Marthandan has published more than 55 articles in peer-reviewed journals along with several conference proceedings. He has several international, national, and university research grants and has supervised more than 10 graduating PhD and database administrator (DBA) students. Currently, he is supervising PhD, DBA, and MBA postgraduates. He earned a bachelor of engineering degree, a master’s of engineering degree, an MBA, a bachelor of academic law, and a PhD from University of Madras, India. He can be reached at firstname.lastname@example.org.