Jonas Hedman is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is an Associate Professor in the Department of IT Management at Copenhagen Business School (CBS). Mr. Hedman's research involves evaluating the business benefits of IT, in particular ERP systems, sourcing strategies and business models, payment ecosystems, and greening processes. He is known for his work on business models and contemporary thinking in IT evaluations. His guiding principal: don't measure if you can't act upon the measurement.

Mr. Hedman has consulted for various clients, including large multinational firms, startups, and local Swedish voluntary associations. He has been a guest speaker at universities worldwide, including the University of Mannheim and Washington State University, and at conferences such as Internet Day and Broadband Day. With 15 years' teaching experience, Mr. Hedman is an expert at communicating complex phenomena to different user groups. He has also been involved in starting up a mobile company, 21st.eu.

Mr. Hedman is coauthor with Thomas Kalling of "The Business Model Concept: Theoretical Underpinnings and Empirical Illustrations" in the European Journal of Information Systems. He is coeditor of Temperaturen på Affärssystem, Studentlitteratur: Lund, a primer on ERP systems. Mr. Hedman holds a bachelor of science degree, a master of science degree, and a PhD, all from the School of Economics and Management, Lund University, Sweden. He is a member of the Association for Information Systems and the International Telecommunications Society. Mr. Hedman serves as editor of European Journal of Information Systems and is currently organizing a roundtable on the cashless society. He can be reached at experts@cutter.com.