Kim Ballestrin is Global Group Manager at Elabor8. She has more than 20 years’ diverse management experience in IT, assisting some of Australia’s most prominent organizations on their Agile change journey. Ms. Ballestrin is a skilled technologist, having worked in roles from IT business analysis to program and delivery center management. She specialises in Lean, Cynefin, Agile, systems thinking, design thinking, DevOps, and ideas to improve the ways companies work and deliver value to customers. Currently, as organizer of the Melbourne/Canberra Cynefin and Lean Coffee Meetups, Ms. Ballestrin regularly presents and runs workshops at leading local and international conferences on the Cynefin framework, decision mapping, and early feasibility. She can be reached at firstname.lastname@example.org.