| You Don’t Believe Them Business cases — the financial models and supporting documentation used to evaluate IT investments — are among the least understood, least trusted tools that managers encounter in running a technology operation. You Gotta Have Them Executives and boards consistently demand business cases. Managers must find ways to incorporate them into the decision-making process without succumbing to the pitfalls that strike so many. | "So how do we reconcile the demand on the part of firms, executives, and shareholders to present a valid business case with the reality that almost no one believes the work product that is eventually delivered?" - Mark Cotteleer, Guest Editor
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Next IssueIn Pursuit of Information Quality Guest Editor: Nicole DeHoratius | ||
Business and IT professionals have wrestled for decades with the challenge of building business cases. Our CFOs remind us that our fiduciary responsibility to our shareholders includes investing the firm's capital wisely (translation: only where IT can prove a return). Yet experts wonder if a business case even exists for many projects, and we continue to hear cries of "Nobody believes the ROI" from the trenches. This month's CITJ explores the issues that prevent managers from believing ROI analyses -- and find out how you can build ROI competence and credibility within your organization.
