| Benchmarking Is a Must Benchmarking Is a Bust | "The motivation to continue process improvement initiatives increases dramatically when the organization focuses its attention on the achievements gained. A measurement program must be in place to demonstrate those achievements and prove an effective return on the investment in improved software processes." -- David Garmus, Guest Editor Opening Statement David Garmus Benchmarking Process Maturity David Zubrow Implementing a Successful Measurement Program: Tried-and-True Practices and Tools Cheryl Jones Don't Get Blindsided by Your Progress Indicators Brad Clark and Betsy Clark Do-It-Yourself Metrics Michael Mah | |
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Due to the unprecedented response Cutter IT Journal received on the first Metrics and Benchmarking issue, we're coming back with even more insight on how IT organizations are using metrics and benchmarking to reduce costs and quantify ROI. Guest editor David Garmus returns to guide you through this contentious and dynamic field.
