| Focus on New Technologies Resolving data integrity issues requires new technological approaches. Technologies like RFID build in quality by improving data accuracy, objectivity, and timeliness. Focus on Fixing Flawed Processes Ignore the hype about new technologies — eliminate process defects first. What’s needed is a culture that is motivated to root out defects and maintain data integrity. | "We all need to agree that the data quality problem exists, it is big, and now we need to fix it." - Nicole DeHoratius, Guest Editor
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Though firms invest substantial amounts of money in IT, most pay too little attention to the quality of information used by the IT systems. Inaccurate, late, and inconsistent information not only compromises the value of these systems, it also presents major roadblocks to successful use of automated decision tools that can support firm operations. Join Guest Editor Nicole DeHoratius for a debate on key issues surrounding IT and the pursuit of information quality. You'll see RFID presented as a solution for improving data quality and supply chain performance -- and read that no single technology offers a panacea. And you'll get real-world examples of the consequences of -- and cures for -- poor-quality information.
