Cutter Business Technology Journal

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Global perspective to help you take advantange of the opportunities of the digital age

The objective, experience-based opinion and insight found in Cutter Business Technology Journal gives your organization the skills and vision it needs to address the spectrum of challenges ongoing business model changes and new technologies bring.

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May 2018

Transforming the Customer Experience

by Jeanne Bliss

The elements necessary in creating an excellent CX are changing as rapidly as the context and digital environment in which today’s organizations exist. In this issue of Cutter Business Technology Journal, we present six articles which lay out varying views on what constitutes CX. 


April 2018

Blockchain: Where Are We Now? Where Are We Headed?

by Philip OReilly

This issue of Cutter Business Technology Journal sheds some light on the status of blockchain technology adoption. With perspectives from eight different authors, the articles detail some of the opportunities, challenges, applications, and use cases, as well as the industry and business implications associated with a blockchain technology initiatives.


March 2018

A Disciplined Agile Approach to Business Agility

by Scott Ambler, by Mark Lines

Many organizations have successfully transformed to become agile businesses. To do so they have overcome cultural challenges, they have invested in their people, they have experimented with new ways of working, and, most important, they have recognized that they have only just begun. In this issue of Cutter Business Technology Journal, we present seven articles that share some hard-earned lessons from the trenches.


February 2018

Artificial Intelligence: Fear It, Face It, or Embrace It

by San Murugesan

This issue of Cutter Business Technology Journal examines how AI might transform business and industry sectors, and looks at the drivers of AI global trends and their implications — now and in the future. Our contributing authors provide insights on key opportunities, strategies, and approaches for realizing AI’s potential and discuss emerging issues and concerns, including how AI may impact jobs and businesses.


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