| Introduction Litigation Avoidance: A Lifecycle Approach |
| Introduction Litigation Avoidance: A Lifecycle Approach |
ITMS subscriber surveys tell us what you're looking for to help you with your job. Requests for case studies top the list, so I've included two in this issue.
| Introduction Letter to the Editor |
In this issue: Part II of an interview with Sheila Heen and Douglas Stone, two of the authors of the best-seller, Difficult Conversations: How to Discuss What Matters Most, and a look at the dangers of becoming desensitized to risk.
| Introduction Project Success or "Non-Event"? What to Make of Year 2000 |

