Business Technology & Digital Transformation Strategies

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Technology Strategy & Implementation Insights

Boost business success via insights on emerging trends in digital transformation and IT strategy; practical frameworks you can apply; and guidance from the world’s experts in leadership, IaaS, investment prioritization, operational excellence, sustainable innovation, change management, enterprise agility, and applying emerging technologies.

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The Great Enablers of Genuine Digital Transformation

by Greg Smith

Discover how an organization can truly engage its people by understanding their behaviors, and how balancing empowerment, vision, engaged leadership, tolerance for failure, tangible incentives, and the belief that transformation can actually happen and can ensure successful digital change.


Driving Change: A Case Study

by Jagdish Bhandarkar, by Namratha Rao

The path to becoming a digital company is difficult and the challenges are multifold. It means ensuring customers remain connected even with the drastic changes that may be needed and overcoming resistance to new business models. Becoming digital does not simply mean implementing new technology; it also requires developing new leadership skills combined with connectivity among a company’s people, proc­esses, and data. Cultural changes may also be a challenge if the digital transformation must cut across silos in the organization. This Advisor’s case study examines the implementation of a digital change in a US community bank meant to retain its loyal customer base and to put in place newer ways of monetization.

Executive Update

Generating Intelligent LOB Applications

by Tejas Viswanath

Line-of-business (LOB) applications are at the center of most large enterprises. These are the applications we don’t think about and we don’t appreciate, but they’re the glue that keeps an organization functioning. They are the boring applications that drive internal processes, but the more LOB apps an enterprise has, the more technology it employs and the more productive it is.


Set the Tone for Cultural Transformation

by Frank Khan Sullivan

The way we do business is transforming. It’s being pushed and pulled by many factors, most notably by a younger workforce demanding new interfaces and services necessary to perform jobs their way. At the heart of every digital transformation project is an immutable pain wrapped in competing motivations: doing more, doing it faster, and avoiding missed opportunities. How can we reconcile these motivations in our day-to-day business? When we discuss the concept of “a culture transformed,” we can draw many parallels against the way a society votes and spends, but that’s out of scope. What is not out of reach is your influence over your teams and whether you can embrace the change that is upon us all. It’s up to you to set the tone of the conversation within the organization: robots aren’t here to steal our livelihoods; they’re here to make us more productive and lighten the load, right?


6 Innovation Payoffs of Using the Breakthrough Incubator Model

by Richard Eagar, by Max Senechal, by Michael Kolk, by Tim Barder, by Mitch Beaumont, by Kurt Baes

In this Advisor, we explore the benefits of a promising breakthrough growth model that we have successfully applied in both B2C and B2B businesses. This model delivers major benefits in terms of speed, cost, and likelihood of success. It involves radical collaboration across the innovation ecosystem and covers the entire innovation process from idea to commercialization, including the strategic, commercial, operational, and technical aspects. We call this the Breakthrough Incubator (BI) model. The BI model enables accelerated creation of a new business proposition with new products/services externally — before transitioning it back into the parent organization, thereby overcoming many of the prototype scale-up barriers. In essence, this is the “build, operate, transfer” philosophy applied specifically to innovation and product development.


The New Rules of Digital Business Strategy

by Robert Austin

In this on-demand webinar, Cutter Consortium Fellow and Ivey Business School Professor Robert D. Austin lays out the new digital business strategy map. He talks about new rules and new realities that you need to know to proof your business against disruption in a “hub" or “platform" economy. Rob’s objective is to help you down a path toward equipping all your managers for survival in a digitally transformed world.

Executive Update

Cybersecurity Reporting: What Does the Board Want?

by Aurobindo Sundaram

Given the heightened cybersecurity environment, what should you provide in response to a board request for assurance that the company is perform­ing its fiduciary duty? What information should you provide to assure the board that it is appropriately protecting the company? This Executive Update proposes a five-section standard presentation template for the board. 


Futuristic Supermarkets in the Developing World

by Tejas Viswanath

The grocery retail industry thus far has been resistant to disruption, unlike other retail categories. Not much has changed in the way we interact with grocery purchases over the last few decades: we head to our neighborhood supermarket, pull out a shopping cart, pick out the week’s requirements, pay the cashier, and head home. Of course, we may pick up more organic products, and instead of transacting in cash we may use Apple Pay, but not counting luxury services, the shopping experience hasn’t fundamentally changed for the masses. There hasn’t been much need for retailers to innovate. Everyone needs groceries, and today’s grocers are able to meet those demands, with or without innovation. Developing countries with high-density pockets of human population, however, tell a different story.