Digital Strategy, Operating Models & Technology Implementation Insight

Expert guidance in business technology strategy, leadership, and implementation in response to digitally-driven disruption of traditional business models. From emerging new operating models to strategies that put data at the heart of your business; overcoming cultural hurdles to what makes a digital leader; achieving enterprise agility to creating a culture that supports continuous experimentation — you’ll be on the cutting edge of the factors that are critical to successful digital transformation.

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Commoditization has evolved as expected for end-user IT, as solutions embrace simplicity. But behind the scenes in IT there is chaos that has existed for at least 25 years. Though things may be cheaper, they are just as complex. Explores how the focus needs to shift in order for IT to experience its industrial revolution.

The electric vehicle (EV) charging market stands on the threshold of disruption. The public EV charging market is still in an embryonic stage but will offer tremendous growth opportunities in the next years. By 2030, more than 50% of all newly registered vehicles will be electric, triggering a huge demand for EV charging solutions. This will, in turn, create a multi-billion dollar business.

Myles Suer and John Wills address how to ready data for analysis and competitive advantage. They compare and contrast how legacy companies differ from startup enterprises in terms of data history, governance processes, and management experience. They explore in great depth the importance of properly cataloging data for eventual strategic use. An important lasting lesson of their article is the importance of people in maximizing the business results from any data strategy and technology investment.
Alanah Mitchell offers a five-step model to help firms successfully transition to post-pandemic hybrid work arrangements. Her recommendations for leaders include specific guidance about identifying purpose, accommodating needed flexibility, integrating IT, heightening employee experience, and incorporating substantial employee input. Her insightful ideas and central framework pinpoint the critical questions organizations must credibly answer in managing the indispensable human elements of the emerging workplace.
This article identifies resilience as the most prominent and lasting lesson of the pandemic. The authors point to the ingenuity, adaptability, and perseverance of the human spirit during times of challenge as a hallmark that can bolster organizations in the future. The piece explores the value of boosting employee resilience and includes detailed actions leaders can take to invest in employee well-being, enhance workplace culture, and drive performance.
Cutter Consortium Fellow Steve Andriole opens the issue with a fundamental question of the times, "What's different about pre- versus post-pandemic technology adoption?" He addresses the timeless imperative for technology leaders to be effective both strategically and operationally.
To help leaders navigate the "next normal" of the business world, the four articles in this issue focus on key lessons learned during the pandemic that will have lasting and substantive effects on business for the intermediate and longer term.
Tech accessibility is best served when there is inclusive design for people with disabilities (PWD) that starts from the design/user research phase and carries through the software development stage to the marketing cycle. When accessibility has not been embedded in the DevOps process, it shows.