Digital Strategy, Operating Models & Technology Implementation Insight

Expert guidance in business technology strategy, leadership, and implementation in response to digitally-driven disruption of traditional business models. From emerging new operating models to strategies that put data at the heart of your business; overcoming cultural hurdles to what makes a digital leader; achieving enterprise agility to creating a culture that supports continuous experimentation — you’ll be on the cutting edge of the factors that are critical to successful digital transformation.

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A new wave of innovation within healthcare is driving the need for more advanced, robust, and scalable hospital information systems (HIS). Healthcare providers — hospitals, in particular — are starting to reorient their investments in core technologies and how technology vendors are adapting their solutions and services to meet these needs. Here in Part II of this two-part series of Advisors, we look at three challenges of digitalization as well as eight key trends changing the HIS solution space.
In this two-part Advisor series, we illustrate how healthcare providers — hospitals, in particular — are starting to reorient their investments in core technologies and how technology vendors are adapting their solutions and services to meet these needs. Here in Part I, we focus on the key features of this paradigm shift.
This issue of CBTJ discusses various aspects of corporate crisis management and how business technology can help companies deal with crises of all kinds, but especially those that change everything. Remember that corporate crisis planning and management is a continuous activity that must be acknowledged and well-funded.
Provoke a shift in thinking and fully appreciate the impact of digital technologies on your business models with the insight and lessons learned in this exec ed course, developed by Cutter Fellow Rob Austin.
Continuous disruption is going to be the new normal; you will either disrupt or be disrupted. For those that succeed in adapting to the new era and reaching beyond their current business models, digitalization brings great opportunities for business growth both within industries and across industries.
Yesha Sivan and Yonatan Rabinovitch discuss how to manage “black swans” crises with what they propose as the Three New Normals (3NN) framework. The authors explicitly state that the 3NN framework “was designed as a flexible descriptive framework, allowing for optimism, pessimism, or realism.” It focuses on how digital leaders can navigate sea changes.
Robotic process automation (RPA) and artificial intelligence (AI) are complementary – when implemented together they enlarge the scale of value that can be created. In this Advisor, we share some practical insight into how communication service providers (CSPs) and other organizations can embark on the AI-powered RPA opportunity.
Cui Zou, Wangchuchu Zhao, and Keng Siau respond directly to COVID-19 by framing the skills and training necessary to survive crises. The authors focus on the importance of helping organizations prepare beyond the current pandemic by teaching everyone how to use the technology tools — and exploit the processes — around remote working.