Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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This past June might be known as the month of the lost business reputations. I don't recall a month when so many seemingly solid corporate reputations have been tarnished.
Let's start with an announcement by the European aircraft manufacturer Airbus in June that it would have to delay deliveries of its A380 super-jumbo jet by yet another six months. The announcement takes Airbus customers -- and the market -- by surprise, leading to a drop of 26% in Airbus stock price in one day.
Is your IT organization entitled to be the supplier of information services for your company? Do they deserve to be? Why? Are they the best, most competitive supplier of quality services? Do they even think they have competition? They should -- because every company needs to have accurate, timely, available information when and where they need it and be able to get it from the best supplier around.
I was talking recently with a colleague who is involved in a business performance management initiative. The subject quickly turned to one of the most important challenges associated with such an effort: identifying key performance indicators (KPIs). This Advisor summarizes what we discussed.
Basically, there are a number of techniques useful for identifying KPIs for business performance management efforts. But the reality is that, more than likely, organizations are going to have to utilize multiple techniques.
I was talking recently with a colleague who is involved in a business performance management initiative. The subject quickly turned to one of the most important challenges associated with such an effort: identifying key performance indicators (KPIs). This Advisor summarizes what we discussed.
Basically, there are a number of techniques useful for identifying KPIs for business performance management efforts. But the reality is that, more than likely, organizations are going to have to utilize multiple techniques.
We often encounter CIOs with a common complaint: business executives demand more business impact and less cost from IT. When we explore the issues with these CIOs, we discover that the problem is more fundamental: the IT organization has been incapable of communicating IT's business impact to business executives. That is, other than IT's cost (the cost of IT borne by the business units), the IT organization has not (credibly) communicated the impact and value of what they do to the business executives who pay the bills.
Advisor
First, Admit You Have a Problem
Countless self help groups meet each day throughout the world, and all start with the same premise, adapted from the original AA (Alcoholics Anonymous) Twelve-Step program: "First, admit you have a problem."
As the classic "dog days" of summer approach in the Northern Hemisphere, there is a temptation to take a break -- to draw a deep breath and forget about one's individual and organizational worries for a little while. To paraphrase Thomas Jefferson, the price of organizational freedom is eternal vigilance.