Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Recently Published
Robotic process automation (RPA) and artificial intelligence (AI) are complementary – when implemented together they enlarge the scale of value that can be created. In this Advisor, we share some practical insight into how communication service providers (CSPs) and other organizations can embark on the AI-powered RPA opportunity.
Cui Zou, Wangchuchu Zhao, and Keng Siau respond directly to COVID-19 by framing the skills and training necessary to survive crises. The authors focus on the importance of helping organizations prepare beyond the current pandemic by teaching everyone how to use the technology tools — and exploit the processes — around remote working.
Mark Lee gets specific about how pandemics should solve long-term work-from-home (WFH) problems. He discusses why VPNs are problematic, how they can — and should — be replaced, and why we need a long-term WFH strategy.
Part XI of this Executive Update series on customer experience (CX) management in the enterprise covers the major issues and stumbling blocks that organizations tell us are holding back their CX efforts.
Through a series of equations, Dave Cherry outlines how to maintain customer loyalty before and after crises. He asserts that “for technology and business leaders to count among the bold, deciphering how to capitalize on this opportunity requires a foundation of confidence, flexibility, and resiliency — all anchored and enabled by knowledge.”
Leading organizations leverage BA not only to articulate and detail their business strategy, but also to create guidance that drives business and IT execution toward that future-state vision. Business architects can succeed only if they support BA in conjunction and in collaboration with, and maybe integrated with, other closely related disciplines, including business analysis, strategic planning, and portfolio management.
This on-demand webinar explores how enterprise architecture can not only help mitigate the challenges that arise during growth by acquisitions, but can also enable value creation. You'll explore a few case studies of Fortune 500 companies that grew through acquisition. You’ll view through the lens of both the M&A leader and the EA professional how these organizations were able to unlock value. And, you’ll discover how EA catalyzed the acquisitions these companies made.
The article is a reminder that all management must be anchored in simple, adaptive business acumen. Barsky notes that “the convergence of technology trends, evolving business dynamics, and the economic ramifications of the pandemic require astute business management, particularly in organizations now left with little room for error.”