Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Audio Mining

Curt Hall

Project Leadership

Jim Highsmith

Selling Infrastructure Innovations: Disruptive Hammers Don't Hit Legacy Nails

George Westerman
SELLING INFRASTRUCTURE INNOVATIONS:

What Keeps Me up at Night

Carol Dekkers

When the Cutter IT folks approached me with the idea of writing another IT advisor and suggested topics such as "what keeps you up at night?" (among others), it hit a nerve as I thought about where the IT industry is at, and how far we have progressed (or not).


Problem Domains: Part II -- The Distribution Factor

Jim Highsmith
Problem Domains series:

Beyond the GUI

Ed Yourdon

Considerations for CRM Implementation: Part 1

Mark Cotteleer, S Richards, Dion Richards, Haldon Richards, Melissa Richards, Mark Richards

Customer relationship management (CRM) has emerged as the next major wave in the movement of firms toward the goal of tying together their value chain through the use of enterprise-level information technology.


Web Services: What Are They All About?

Paul Harmon

I was visiting a client recently and was asked: "What do you think the future of Web services is? How quickly do you think it will happen?" I gave my standard response to these questions: I don't know.


The Organizational Effectiveness of E-Mail

Thomas Jackson

E-mail is an integral part of the communication structure within organizations and is frequently the basis of collaborative communication between researchers and developers on projects undertaken at multiple locations. Did you know that the average employee spends four working weeks a year on e-mail communication?


The Year Ahead

Curt Hall

Now that the new year is under way, I thought it would be a good idea to look ahead to what we can expect to see in 2002 in the way of data warehousing, business intelligence (BI), and customer relationship management (CRM) trends.


Big IT Projects Meet Schedules and Budgets As Well or Better Than Small Ones

Cutter Consortium, Cutter Consortium
BIG I.T. PROJECTS MEET SCHEDULES AND BUDGETS

Problem Domains: Part I -- Exploration Factor

Jim Highsmith
Problem Domains series: Part I -- Exploration Factor

Five Years from Now

Ed Yourdon

2002

Paul Harmon

This is the first DEA E-Mail Advisor of the new year. In the last Advisor, I tried to summarize the major events for 2001. In this issue, I want to take a crack at predicting the major events for 2002. Obviously, given the scope of this Advisor, I'm not going to try to predict political, economic, or business trends, in general, but will stick with a narrow range of technological and IT developments.


Text Mining in Business Intelligence and Customer Relationship Management

Curt Hall
TEXT MINING IN BUSINESS INTELLIGENCE

Promoting a Business Focus Among IT Staff

Chris Pickering

One aspect of business-IT alignment that often gets overlooked in the rush of day-to-day IT activities is IT's attitude about business needs. An attitude that puts business first -- a business focus -- is an important tool to promote improved business-IT alignment.