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Text Mining in Business Intelligence and Customer Relationship Management
Promoting a Business Focus Among IT Staff
One aspect of business-IT alignment that often gets overlooked in the rush of day-to-day IT activities is IT's attitude about business needs. An attitude that puts business first -- a business focus -- is an important tool to promote improved business-IT alignment.
Universal Integration Solution
Project-Level Refactoring
There Is *Still* an IT Shortage
Business Strategy and Project Management
2001 in Retrospect
Opening Up the Data Warehouse to Suppliers and Other Partners
Reference Checking -- Now More Than Ever
Twelve to eighteen months ago the job market was so tight that many employers were happy to hire candidates who barely met the minimum requirements of the job. At times, the minimum requirements were tossed just to get a warm body working! Unfortunately, certain key processes were also tossed, including reference checks.
Risk Assessment Before May Prevent Litigation After
Project Mood Management
Microsoft's View of the Future
Working with What You Have
Patterns for E-Business
One of the most interesting IT developments in 2001 was the growing use of patterns. At least a dozen books on patterns came out during the year, documenting patterns for new languages, for component models, for analysis and design issues, and for middleware systems development. One of the areas that I followed most closely was the extension of patterns to large-scale application design.
Facts About Assumptions
When a project is launched, some of the decisions to proceed are based upon facts, and some are based upon assumptions: do you know the difference?
Multichannel Personalization
Wireless: The Next Big Thing?
Collaboration and Decisionmaking
Inventions Versus Inertia
The Opportunity in the IT Consulting Downturn
The technology implosion, followed by the sharp downturn in the economy, has wreaked havoc with the IT consulting industry. What once were hundreds of firms vying for the global 2000 market are now far fewer. Many top names of the 1990s have closed or sold out. Powerhouse Cambridge Technology Partners was sold at bargain prices.
Rational Endorses MDA
I've written before about the Object Management Group's (OMG) Model Driven Architecture (MDA) initiative. In essence, the companies making up the OMG propose that application development should be done in UML and that code should be generated from UML models.
The Words We Use
It is amazing to me how the words we use affect people and the work environment. The examples I give below illustrate how we can sour people and our environment. There are, however, simple ways we can use our words to create a positive workplace.
Data Mining Use Doubles
A recent survey conducted by Cutter Consortium to assess the corporate use of data warehousing and business intelligence (BI) has resulted in the interesting finding that the use of data mining by companies to analyze their customer data has more than doubled since 1999.