Eric Tsui joined Computer Sciences Corporation (CSC) in 1989 after years of academic research in automated knowledge acquisition, natural language processing, case-based reasoning, and knowledge engineering tools. His research was supported by grants and scholarships from Arthur Young, Rank Xerox, CSC, Graphic Directions, and the Australian Research Council. He was also a gratis visitor to Microsoft Research in February 2000.

Between August 2000 and January 2005, Dr. Tsui assumed the roles of Chief Research Officer, Asia Pacific for CSC as well as Innovation Manager at Australian Mutual Provident (AMP) and Maybank, two strategic outsourcing accounts at CSC in the Asia/Pacific region. He was responsible for strategic research, knowledge brokering (between CSC and the clients), innovation management, and university-industry collaborations. During his tenure at CSC, he made significant contributions to CSC's expert systems products, applied research, and innovation programs.

In his academic capacities, Dr. Tsui has designed and delivered KM, AI, BPR, portal, and MIS courses at the University of Sydney; University of Technology, Sydney; University of New South Wales; RMIT University; University of Kentucky; the Hong Kong Polytechnic University; and City University of Hong Kong. He is the program coleader of Asia's only master degree in knowledge management, which is delivered in an online blended learning environment. He has BSc (Hons.), PhD, and MBA qualifications. Dr. Tsui can be reached at Eric.Tsui at inet.polyu.edu.hk.