How IT Can Transform Healthcare -- Opening Statement

San Murugesan

In this issue on healthcare IT, we explore the field’s potential and examine how we can address the issues and challenges that IT and the healthcare industry face in realizing the promise of healthcare IT.


The Digitization of Health: Transforming Healthcare with Smart Services and the Internet of Everything

Haluk Demirkan, Monica Chiarini Tremblay

Enabled with the Internet of Everything (IoE), smart services gather and share information directly with each other through onsite and virtual cloud solutions, making it possible to collect, record, and analyze new data streams faster and more accurately. The emerging IoE is a game changer for healthcare.


The Promises and Challenges of Innovating Through Big Data and Analytics in Healthcare

Donald Wynn, Renee Pratt

In this article, we present the promises and challenges of big data and analytics (BD&A) in healthcare, informed by our observations of and interviews with healthcare providers in the US and European Union (EU). We then provide a set of recommendations for capitalizing on the extraordinary innovation opportunities available through big data.


Beyond Electronic Medical Records: Key Capabilities for Exploiting IT in Healthcare

C Ranganathan, S. Balaji

Many healthcare CIOs find themselves caught between technological imperatives and public policy on one hand and internal resistance to change on the other. Some healthcare CIOs who have undertaken massive, IT-driven transformation efforts are confronting serious challenges, from technological hurdles to their own staff's determination that patients, not processes, remain the foremost priority. What many institutions have created is a hodgepodge of healthcare IT (HIT) systems that partially automate their operations and processes without regard to the long-term benefits of these systems. Despite implementing mammoth electronic medical record (EMR) systems and building a host of advanced clinical systems, healthcare CIOs often have been dismayed to find that many of these projects fail completely or don't bring about the desired results.


Beyond Electronic Medical Records: Key Capabilities for Exploiting IT in Healthcare

C Ranganathan, S. Balaji

Many healthcare CIOs find themselves caught between technological imperatives and public policy on one hand and internal resistance to change on the other. Some healthcare CIOs who have undertaken massive, IT-driven transformation efforts are confronting serious challenges, from technological hurdles to their own staff's determination that patients, not processes, remain the foremost priority. What many institutions have created is a hodgepodge of healthcare IT (HIT) systems that partially automate their operations and processes without regard to the long-term benefits of these systems. Despite implementing mammoth electronic medical record (EMR) systems and building a host of advanced clinical systems, healthcare CIOs often have been dismayed to find that many of these projects fail completely or don't bring about the desired results.


IT Analysis Methodologies for Healthcare Systems

Andre Leclerc

Currently, software systems in the healthcare domain are not sufficient to alleviate this crisis. Most of those systems are not extensible or scalable, and they have little interoperability. In this article, I will show how IT analysis methods can help alleviate the crisis by providing tools to build IT software systems that will reduce cost and complexity in the healthcare domain.


IT Analysis Methodologies for Healthcare Systems

Andre Leclerc

Currently, software systems in the healthcare domain are not sufficient to alleviate this crisis. Most of those systems are not extensible or scalable, and they have little interoperability. In this article, I will show how IT analysis methods can help alleviate the crisis by providing tools to build IT software systems that will reduce cost and complexity in the healthcare domain.


Time for a More Open Customer-Centric Profiling Model?

Curt Hall

The online world has moved to a more open and social model in which popular applications (Facebook, YouTube, Pinterest, etc.) function by engaging consumers through sustained interactions consisting of conversations, collaboration, and sharing.


Time for a More Open Customer-Centric Profiling Model?

Curt Hall

The online world has moved to a more open and social model in which popular applications (Facebook, YouTube, Pinterest, etc.) function by engaging consumers through sustained interactions consisting of conversations, collaboration, and sharing.


Scrum's Value Proposition

Peter Kaminski

Management executives sometimes have expectations of delivery scheduling and commitments that they feel they got from waterfall -- even if they were illusory. Well, after moving the delivery team to Scrum, management often has the same expectations. In this Executive Update, let's reset those expectations and assert that Scrum gives you something more realistic -- and better.


Apps and Open Data: Building and Using 21st-Century Software -- Top-Down or Bottom-Up?

Jesse Feiler

In this Executive Update, we will explore how apps and open data combine to create new ways of working for both developers and users and some of the issues, problems, and benefits of working with these new tools and techniques.


Apps and Open Data: Building and Using 21st-Century Software -- Top-Down or Bottom-Up?

Jesse Feiler

In this Executive Update, we will explore how apps and open data combine to create new ways of working for both developers and users and some of the issues, problems, and benefits of working with these new tools and techniques.


Blocking and Tackling

Bob Benson

It is not too strong an assertion to say that these last few years have been transformative in the potential role and structure of IT in most businesses.


Blocking and Tackling

Bob Benson

It is not too strong an assertion to say that these last few years have been transformative in the potential role and structure of IT in most businesses.


Net Neutrality and the Enterprise

Brian Dooley

The world of network regulation is exceedingly murky, yet it is of critical importance as much to business as to the consumer. Technological advances along with changes in the competitive field are forever challenging or amending regulations, as we'll explore in this Executive Update.


Net Neutrality and the Enterprise

Brian Dooley

The world of network regulation is exceedingly murky, yet it is of critical importance as much to business as to the consumer. Technological advances along with changes in the competitive field are forever challenging or amending regulations, as we'll explore in this Executive Update.


Drop the "E" from EA ... But Not Just Yet

Balaji Prasad

We hear of few organizations that debate whether the enterprise needs a marketing function. However, there is interminable wrangling about the value proposition for EA, and considerable effort devoted to crafting and articulating persuasive arguments for EA's existence. It is obvious that value propositions are necessary only because EA's value is not readily apparent.


Crossing the Agile Divide: Scrum or Kanban?

Johanna Rothman, Scott Ambler, Suzanne Robertson, Ron Jeffries, Peter Kaminski, Israel Gat, Hubert Smits, Hillel Glazer

This Executive Report is an opinion piece on Scrum versus Kanban. Lead author Johanna Rothman sets forth her argument that one is not necessarily better than the other; they are just different and it’s up to the organization to figure out which method is best under which circumstance. In response, seven of Cutter’s Agile experts discuss their views on crossing the Agile divide.


Big Data, Politics, and Profiling

Brian Dooley

The ongoing IRS scandal, in which various groups were targeted according to keywords such as "tea party" in the search for infractions, has important lessons for emerging big data techniques.


Big Data, Politics, and Profiling

Brian Dooley

The ongoing IRS scandal, in which various groups were targeted according to keywords such as "tea party" in the search for infractions, has important lessons for emerging big data techniques.


More Lessons from Target's Security Breachs

Ken Orr

There are times when major trends intersect. Sometimes they reinforce each other; other times they cancel each other out.


Is SAFe Agile?

Jens Coldewey

There has been a growing interest in scaling frameworks for Scrum in the past year.


Social Media, Compliance, and Social Relationship Management

Curt Hall
Few would argue that social media is not important when it comes to engaging customers for advertising, PR, sales, service, and other CRM activities. Yet due to compliance considerations, many organizations have real concerns when it comes to using social media in such capacities.

Social Media, Compliance, and Social Relationship Management

Curt Hall
Few would argue that social media is not important when it comes to engaging customers for advertising, PR, sales, service, and other CRM activities. Yet due to compliance considerations, many organizations have real concerns when it comes to using social media in such capacities.

What's Next for Cloud Computing?

Claude Baudoin

Just a couple of years ago, we were witnessing -- and some of us were deploring -- the "irrational exuberance" as well as the uncontrolled fears of many customers and decision makers about cloud computing.