Trust Our Technology? Hmmm. Let’s Think.
Paul Clermont
Cutter Consortium Senior Consultant and frequent contributor Paul Clermont uses his well-known “straight talking” style to paint a clear picture of the “broad scope of threats” we are facing. He uses anthropological analogies to explain the “circles of trust” we use in deciding what to believe. Clermont doesn’t shy from the potential conflicts among information transparency, privacy, and intellectual property. He then looks at the proper role of governments in creating the frameworks and standards that can help improve trustworthiness.
Reconstructing Virtual Trust
David Tayouri
David Tayouri brings us the perspective of the Israeli defense environment, justly famous for its leadership in cybersecurity. For Tayouri, the combination of biometrics, asymmetric cryptography (think “PKI”), and blockchain can help construct a strong authentication and authorization environment, which is crucial to, in his words, “reconstruct virtual trust.”
Reconstructing Virtual Trust
David Tayouri
David Tayouri brings us the perspective of the Israeli defense environment, justly famous for its leadership in cybersecurity. For Tayouri, the combination of biometrics, asymmetric cryptography (think “PKI”), and blockchain can help construct a strong authentication and authorization environment, which is crucial to, in his words, “reconstruct virtual trust.”
Trust: The Keystone of Digital Transformation
Philippe Flichy
Philippe Flichy tells us that there are three complementary facets we need to consider when it comes to trustworthiness, particularly in an industrial environment: trusting the data, a challenge made more difficult by the emergence of IoT, digital transformation, and cyberattacks; trusting the tools, for example, the machine learning algorithms whose innards are, almost by design, largely inscrutable; and trusting the people, given the pandemic-era new work practices.
Trust: The Keystone of Digital Transformation
Philippe Flichy
Philippe Flichy tells us that there are three complementary facets we need to consider when it comes to trustworthiness, particularly in an industrial environment: trusting the data, a challenge made more difficult by the emergence of IoT, digital transformation, and cyberattacks; trusting the tools, for example, the machine learning algorithms whose innards are, almost by design, largely inscrutable; and trusting the people, given the pandemic-era new work practices.
How to Trust a Stranger
Panagiotis Monachelis, Panagiotis Kasnesis, Charalampos Patrikakis, Xing Liang, Ryan Heartfield, George Loukas, Nelson Escravana, Soulla Louca
Using the “technology as the solution” line of thought but with the added twist of putting a human in the loop, a team of eight coauthors led by Greek academic Panagiotis Monachelis proposes to combine peer-to-peer decentralized networks and blockchain technology to address the challenge of misinformation in social media. The authors provide a detailed description of an architecture, embodied in their research project called EUNOMIA, that allows end users to review posts and feed a secure voting system.
How to Trust a Stranger
Panagiotis Monachelis, Panagiotis Kasnesis, Charalampos Patrikakis, Xing Liang, Ryan Heartfield, George Loukas, Nelson Escravana, Soulla Louca
Using the “technology as the solution” line of thought but with the added twist of putting a human in the loop, a team of eight coauthors led by Greek academic Panagiotis Monachelis proposes to combine peer-to-peer decentralized networks and blockchain technology to address the challenge of misinformation in social media. The authors provide a detailed description of an architecture, embodied in their research project called EUNOMIA, that allows end users to review posts and feed a secure voting system.
The Supply Chain Security System of Trust: A Framework for the Concerns Blocking Trust in Supplies, Suppliers, and Services
Robert Martin
Robert A. Martin addresses the complete ecosystem involved in the procurement of products and services. What does it mean to trust that what you buy, and the organizations that sell to you, meet all the conditions required to merit your trust? Martin describes the elements of a system of trust for supply chain security that is currently under development and is based on collecting information from a wide community of procurement departments and standards organizations.
The Supply Chain Security System of Trust: A Framework for the Concerns Blocking Trust in Supplies, Suppliers, and Services
Robert Martin
Robert A. Martin addresses the complete ecosystem involved in the procurement of products and services. What does it mean to trust that what you buy, and the organizations that sell to you, meet all the conditions required to merit your trust? Martin describes the elements of a system of trust for supply chain security that is currently under development and is based on collecting information from a wide community of procurement departments and standards organizations.
Trust: Is IT the Problem or the Solution? — Opening Statement
Claude Baudoin
This issue’s contributors have addressed the question of trustworthiness from a variety of angles. Each article offers a significant contribution to the challenge of restoring and maintaining trust.
Trust: Is IT the Problem or the Solution? — Opening Statement
Claude Baudoin
This issue’s contributors have addressed the question of trustworthiness from a variety of angles. Each article offers a significant contribution to the challenge of restoring and maintaining trust.
Tapping into Value from the Design Thinking/Lean Startup/Agile Trifecta
Pavankumar Mulgund, Deepti Tadala
Although organizations at the forefront of digital transformation have successfully deployed the combination of design thinking, Lean Startup, and Agile methods and immensely benefitted from them, most technology organizations and their leaders still do not appreciate how the three complement each other.
How Do We Survive in a VUCA World?
Robert Fuchs
Looking at the current news, we can see VUCA — volatility, uncertainty, complexity, and ambiguity — unfolding in real time. Amid this chaos and uncertainty, people are suffering from ambiguity and are having a hard time making judgments about the truthfulness of information, especially whom to believe. This Advisor provides some insight into our VUCA world and some of the skills and abilities people have at their disposal.
8 Steps to Customer Excellence
François Joseph Van Audenhove, Maxime Dehaene, Aurelia Bettati
Unleashing the numerous benefits of customer excellence and achieving tangible improvements require an end-to-end, eight-step approach that addresses multiple dimensions across the customer journey.
Solid Business Architecture Underpins Successful Business Ecosystems
Whynde Kuehn
Defining, designing, implementing, and managing cross-organization collaborations and ecosystems requires a new mindset, solid architecture, and effective end-to-end execution of business direction. Business architecture and business architects are perfectly suited to help with all three.
The Cutter Edge: Three Practices to Improve Employee Engagement, Post-Pandemic Auto Industry Recovery, and more.
In this edition of The Cutter Edge, you'll explore three practices to improve employee engagement, strategies for post-pandemic auto industry recovery, and more.
Rethinking Your Business in a Post-COVID World
Robert Austin
When the world changes overnight, the problem of focusing on short-term struggles at the expense of long-term strategy becomes even more profound. Cutter Consortium can help you reset your strategic and planning process for a post-COVID world.
Statistical Project Management, Part XII: Project Management Future Directions
Vince Kellen
Here in Part XII, the final installment of this Update series, we describe three perspectives on project management to discuss its future directions and especially the future for SPM.
Back to Business, Part II: Social Distancing and Contact Tracing in the Workplace
Curt Hall
In this Advisor, I provide an update on the various types of IT solutions that are currently available for monitoring and enforcing social distancing practices in the workplace, and for helping companies conduct automated contact tracing of employees. These tools provide social distancing and contact tracing for companies seeking to reopen for business post quarantine for COVID-19.
Back to Business, Part II: Social Distancing and Contact Tracing in the Workplace
Curt Hall
In this Advisor, I provide an update on the various types of IT solutions that are currently available for monitoring and enforcing social distancing practices in the workplace, and for helping companies conduct automated contact tracing of employees. These tools provide social distancing and contact tracing for companies seeking to reopen for business post quarantine for COVID-19.
A Data-Driven Approach to Managing COVID-19
Kaushik Dutta, Arindam Ray
There are two data challenges during the COVID-19 pandemic: (1) collecting the data and (2) building models using the data. In this Executive Update, we discuss the existing approaches and techniques employed to address these challenges.
A Data-Driven Approach to Managing COVID-19
Kaushik Dutta, Arindam Ray
There are two data challenges during the COVID-19 pandemic: (1) collecting the data and (2) building models using the data. In this Executive Update, we discuss the existing approaches and techniques employed to address these challenges.
Paving Your Way to Customer Excellence in the B2B Market
François Joseph Van Audenhove, Maxime Dehaene, Aurelia Bettati
To remain successful and to disrupt instead of being disrupted, best-in-class B2B organizations are recognizing the increasing importance of “the customer experience” to maximize value. Consequently, they have initiated profound transformations to develop customer preference and maximize margins.
Follow the Leader: 6 Steps to a Leadership-First Strategy
Bob Galen
A critical factor for the past failure of many Agile initiatives is that leaders are disengaged from their strategies. They’re not taking responsibility for the deep learning, mindset shift, personal role shift, and cultural shifts required of them in a transformation of this magnitude. The failure is not specifically about Agile. Indeed, any significant change initiative needs this sort of leadership engagement, where the leaders must go first in leading, or showing the way.
Preparing for the Post-Corona Era: Tips for the Oil & Gas Industry
Rodolfo Guzman, Daniel Monzon
In this webinar, Rodolfo Guzman and Daniel Monzon offer tips into digital strategies and technologies that support oil & gas industry transformations, identify possible scenarios for the industry in the post-COVID-19 world, and offer insight into two key areas companies need to focus on for the best chance to weather the COVID-19 storm.


