When successfully deployed and business value-focused, a business architecture practice is a critical enabler for digital transformation.

During this webinar, featuring Cutter Consortium Senior Consultant Philip O'Reilly and four of his colleagues, you'll discover how data harmonization — via the marriage of open industry standards and semantic database technologies — results in improved outcomes in data quality, analytics, risk management, and governance.

How do end-user organizations feel about the potential for AI to disrupt their particular industries and lines of business? An ongoing Cutter Consortium survey that asked 62 organizations about their efforts to adopt and apply AI technology helps provide some insight into this question.

This Executive Update proposes a five-layer customer engagement stack — running from customer dissatisfaction through customer satisfaction, customer delight, customer success, and finally partnership. The maturity level of an engagement between a service provider and a customer is a function of the attitude of the people working with the service provider and the perception formed by the customer.

Entrepreneurial organizations typically have severely limited resources and many last only briefly; consequently, their ability and opportunity to implement knowledge management (KM) practices before suffering the consequences of “knowledge mismanagement” are limited. In fact, one might say that the flat managerial structure and agile business processes characteristic of entrepreneurship are in direct opposition to the somewhat time-consuming and structured processes traditionally associated with KM.

The three challenges described in this Advisor represent those that Agile teams face when attempting to follow enterprise architecture (EA)-level planning and design documents as well as the issues faced by Agile teams when transitioning their products to the operations team.

IT portfolio management is the continuous process of selecting and managing the optimum set of project-oriented initiatives to deliver maximum business value.

By putting the science of numbers, data, and analytical discovery to work we can find out if our assumptions about what is contained in the data are only opinion or truly fact.

In this Executive Update, we explore how digital technologies will play a pivotal role in driving superior passenger experience as well as operational excellence in the journey toward smarter, safer, greener, more secure, and more sustainable airports of the future.

In this Executive Update, we explore how digital technologies will play a pivotal role in driving superior passenger experience as well as operational excellence in the journey toward smarter, safer, greener, more secure, and more sustainable airports of the future.

As the population of Southeast Asia grows exponentially, so does the reliance on smartphones and the Internet. This expansion of ecommerce is proving irresistible to the major technology players, which are jockeying for position at the top. This leaves little room for smaller players in banking, retail, transportation, and other services. Enterprises from Southeast Asia need to catch up with technological advancements and plan for the future as digitization becomes a top priority.

In this Advisor, I introduce the Agile Leadership Canvas, a rubric for guiding the Agile transformation conversation.

By implementing a service platform, our case study company combined complementary capabilities and resources from its existing business with insurtech capabilities — an essential part of the digitization of the insurance company.

AI, in all its various forms — machine learning (ML), natural language processing (NLP), speech recognition, cognitive systems, intelligent agents, chatbots, and robotics — is generating intense interest across every industry. In effect, AI has sparked what can only be described as an explosion in technological innovation worldwide — innovation that is going to accelerate throughout the foreseeable future.

Endowing the old change management frameworks with the additional dimensions of technology and innovation could help change a company’s course. Along with process, people, leadership, and business, a new-age digital change management framework (DCMF) should emphasize developments in technology and innovation as well.

Many large organizations have become enamored with design thinking in recent years. Why the infatuation? In this on-demand webinar, you'll discover the challenges and pitfalls associated with adopting design thinking and learn how to overcome these challenges in your organization.

Practical application of big data requires a pathway that shows the activities and threads (or lanes) for actual implementation. The Big Data Framework for Agile Business (BDFAB) contains roles, deliverables, and business parameters that provide a sound basis for big data adoption.

In this episode of The Cutter Pod, Cutter Consortium Fellow Rob Austin talks about — and tells stories of — the impact that a once-unimaginable volume of data flowing around via the web can have on organizations and individuals, and he offers advice to business technology leaders about how they can manage both the positive and negative consequences.

In this episode of The Cutter Pod, Cutter Consortium Fellow Rob Austin talks about — and tells stories of — the impact that a once-unimaginable volume of data flowing around via the web can have on organizations and individuals, and he offers advice to business technology leaders about how they can manage both the positive and negative consequences.

HBS Professor and Cutter Fellow Karim Lakhani highlights how a small number of “hub firms,” such as Amazon, Alibaba, Facebook, Google, Apple, and Microsoft, are dominating and disrupting traditional businesses by leveraging their network-based strength to gain market share. Lakhani offers advice on competing with these hub firms and laments the need to examine future prospects in the context of the hub economy.

Big data is not going anywhere soon. In the next few years, businesses of all sizes will be using some form of data analytics to make business decisions. More­over, as the Internet of Things (IoT) becomes more widespread, high-speed data processing, analytics, and reduced response times will be deemed more critical than ever. Meeting these requirements through the current centralized, cloud-based model faces a multitude of challenges. This is where fog computing can enhance and complement the cloud.

As we do each year, we asked Cutter’s team of experts to weigh in on some of the technologies, trends, and strategies that will truly make waves in the months to come. We hope the articles in this issue of Cutter Business Technology Journal help clarify your organization’s path forward in today’s digital economy.

As we do each year, we asked Cutter’s team of experts to weigh in on some of the technologies, trends, and strategies that will truly make waves in the months to come. We hope the articles in this issue of Cutter Business Technology Journal help clarify your organization’s path forward in today’s digital economy.

Cutter Consortium Members Only: Discuss why and how data democratization can enable your organization to perform better. Get specific guidance. Share your experiences with other Cutter members.