The Cutter Edge: Six Rules for Managing Analytics, CX Technology Trends, Achieving Organizational Balance

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The Cutter Edge: Six Rules for Managing Analytics, CX Technology Trends, Achieving Organizational Balance

The Cutter Edge
Posted March 26, 2019 in

26 March 2019

Welcome to The Cutter Edge. In each free issue, you'll find research, insight, and advice crucial to helping you navigate the spectrum of challenges technology change brings.

New from The Cutter Edge

6 New Rules for Managing 21st Century Analytics

Cutter Fellow Vince Kellen discusses the six new rules of analytics and the technologies that enable them. He encourages organizations to embrace these rules and shift their cultures to ensure that data and information are shared assets. More.

Customer Experience Management: Trends and Developments

Cutter's recent research, analyzed by Cutter expert Curt Hall, has revealed the top leading technologies under consideration or already adopted by organizations, and the goals they hope to achieve with these technologies. Read these findings now!

Webinar, Wednesday, March 27: Ambidextrous — The New Organization Archetype

In this webinar on March 27 with Cutter Consortium Senior Consultant Wilhelm Lerner, you’ll learn how to achieve competitive advantage by balancing the opposing imperatives of speed/creativity and scale/productivity systems. Register Now! 

Webinar, April 10: Ramp Up Your Virtual Workforce with RPA

Find out how RPA is augmenting the workforce, how organizations are using bot-technology, and what the next era of automation will look like! Attend this webinar on April 10 with Cutter Senior Consultant Patrick HaibachRegister now!

Take our Survey: Customer Experience Management

Cutter is conducting research to determine the strategies organizations are using to ensure a great customer experience. Share your insight and we'll send you a $50 credit towards any report or subscription in the Cutter Bookstore. Take the survey!

The Cutter Edge is a free biweekly email service that gives you information and advice that you can put to work immediately for your organization. Issues are written by Cutter Consortium's Senior Consultants, Fellows and journal authors.

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About The Author

Cutter Consortium's more than 150 internationally recognized experts deliver top-level, critical, and objective advice, content, training, consulting engagements, and executive education. They have done, and are doing, groundbreaking work in organizations worldwide, helping clients leverage emerging technologies, adapt to changing business models, and identify business technology management best practices to achieve competitive advantage.