Olivier Pilot is a Principal at Arthur D. Little (ADL), a member of ADL’s Digital Problem Solving (DPS) and Travel & Transportation (T&T) practices, and a member of ADL’s AMP open consulting network. He focuses on the design and delivery of digitally enabled solutions for intricated problems with specific expertise in design thinking, digital product design and delivery, enterprise architecture, and solution architecture. Mr. Pilot has spent 20 years consulting in the areas of transport, logistics, and mobility, addressing digital enablement of both operations and client-facing challenges and opportunities. More recently, he has worked for several clients in the digital mobility and Mobility as a Service (MaaS) space to help create digital technology strategies, assess and recommend improvements to organization authorities’ digital mobility offerings, and define architecture and delivery strategies of MaaS-enabling IT landscapes. Mr. Pilot earned a master’s of engineering degree in IT from École Centrale de Lyon, France. He can be reached at firstname.lastname@example.org. He can be reached at email@example.com.