Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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For almost 20 years, cloud and related technologies have been transforming entire industries. Interestingly, most of the discussions around transformation tend to focus on the technical aspects, technical solutions, platforms, and various as-a-service offerings. Although the technology perspective is very important, it’s not the most critical. Truly transformational projects require a much broader perspective. In this Advisor, we explore the impact of cloud-enabled transformation on product lifecycle, processes, and organizational culture.

This article looks at the fintech “arms race,” reporting country rankings in several foundational areas. It explores the areas of AI, blockchain, and cryptocurrency, and how countries are faring in the fintech arms race as measured by their investments in, and adoption of, these three fintech baskets.

In this article, the authors explore how banks could become “identity trust anchors” — and increase revenue as part of the process. Technologies like self-sovereign identity can help with the identity and privacy problem that is ubiquitous on the Web. In fact, KYCaaS (“know your customer” as a service) is a proposed new business model enabled as a new revenue-generating service. This is an interesting look at how fintech technologies, products, and services provide opportunities for companies to profitably commercialize transaction processing.

Diarmuid Lane looks at text- versus voice-based question answering (QA) systems in financial services. He explores a larger question: how efficient are chatbots, really? 

Magesh Kasthuri looks at blockchain’s impact on fintech. The article delves into the analysis of a specific technology; perhaps one of the most foundational technologies in the fintech basket. Kasthuri discusses the inevitability of BaaS and its security concerns. 

Based on findings from a Cutter Consortium survey examining the adoption and application of AI technology, this article looks at six AI adoption drivers in banking and financial services: (1) competition; (2) the availability of massive data sets; (3) the growing number of commercial AI-based applications; (4) innovation among the players; (5) a growing understanding and appreciation of the potential of AI, ML, and natural language processing (NLP); and (6) increasingly sophisticated user interfaces and customer experience/engagement. 

The authors take a detailed look at fintech and marketing and how big data, analytics, marketing, and financial services can be leveraged.

This article focuses primarily on the financial services industry, noting the importance of connectivity, digital assets, and regulation. The authors recognize the opportunities and disruptions that fintech creates. They look at how incumbents must respond opportunistically and defensively to fintech adoption.