Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
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According to a recent Cutter Consortium survey, approximately a quarter of organizations are looking into using smartbots and intelligent assistants for their customer experience initiatives. Intelligent agents and smartbots enable customers to conduct common interactions in a conversational manner via speech and natural language speech or text-powered interfaces.
This issue of The Cutter Edge explores how to keep the digital train moving with minimal friction, cost, and effort; the characteristics that encapsulate how successful business architecture practitioners think and act, and more!
Robotics has benefited considerably over the past two years from advances in AI, with the biggest stemming from developments around deep learning neural net architectures and machine vision systems. Consequently, today we are seeing robots employing advanced autonomous navigation and intelligent object recognition capabilities — including image-sensing functions utilizing advanced pattern matching, shape detection, and face-tracking and analysis.
When using Agile methods, the integration and testing effort is performed continuously since capability is built up and delivered in short iterations. In order to implement continuous integration and testing concepts, consider the seven Agile approaches examined in this Advisor.
Working with blockchain over the past few years has made me realize the broad possibilities of distributed networks. Certainly, one could say that blockchain is “just” a distributed database; however, emerging adoption reinforces the potential underneath. There are myriad ways to adopt this technology, including in transferring funds, managing supply chains, handling tax evasion, and performing targeted analyses of data already recorded on the blockchain.
A capability architecture defines what we are and do at any given time, whereas process, information, platform, and other architectures describe how we accomplish what we are or perform what we do at any given time. As we improve or mature, what we do and/or how we do it changes over time, meaning that both our capabilities and the enabling architectures evolve.
As we explore in this issue of Cutter Business Techology Journal, blockchain is a smart but still small baby only just beginning the process of becoming an adult. The next two to three years will be important in terms of implementing proper regulations and standards to enable wider adoption of blockchain and to establish the technology on a solid legal foundation.
Tim Virtue focuses on the most significant risks of BaaS. He identifies common BaaS risks and proposes mitigation strategies for all of them. Virtue stresses that adoption of innovative business models is essential for new market entrants. In the build-versus-buy debate, he favors buy, although stresses that the BaaS provider should be a trusted partner, not simply a commodity supplier. Despite the significant risks involved in digital transformation adoption, doing nothing is the greatest risk of all.