Strategic advice to leverage new technologies

Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.

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This edition of The Cutter Edge discusses how architecture should no longer aim to provide robust, detailed frameworks for man­dated solutions and componentry but instead should focus on strong general design principles.and provide guardrails for security, scalability, availability, etc. It also reveals the factors hindering CX management inititatives, according to a recent Cutter survey.

Currently, organizational interest in adopting game design and gaming techniques to support customer experience (CX) initiatives is limited; however, the concepts are quite applicable to CX practices.

In Part IX of this Executive Update series on statistical project manangement, we return to the eight volatility metrics to see how we can assign them to project managers, object types, objects, phases, and other levels of analysis.

In Part V of this Executive Update series, we examine the various leading CX technologies organizations are interested in adopting.

The right team is key to crafting software systems capable of supporting innovation. Software delivery talent, however, is extremely difficult to find for a multitude of reasons, which we explore in this Advisor.

This issue of CBTJ looks at three previous AI "waves" and helps us to get up to speed with the current state of AI and to think about some of the issues raised when we look beyond systems that appear to work as intended. 

Given the distributed nature and the potential uncertainty of the elements contained in any blockchain event, validation is an essential component. In this Advisor, we discuss how blockchain could improve trust in, and dependability of, the business process under automation.

This Executive Update offers an approach for calculating ROBAI to help business architecture teams better demonstrate their value and impact.